General Manager

Farmio; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A growing supply chain tech company in Singapore is seeking a General Manager to lead market expansion and operational excellence. This role requires a strong leader with 7–15 years of experience in supply chain and operations, overseeing logistics and developing cross-functional teams. The successful candidate will shape the company's strategy and ensure high performance across sales, operations, and customer service. This position offers competitive compensation and the chance to drive AI-powered supply chain innovation.

Benefits

Competitive compensation package

Performance incentives

Stock options

Autonomy in decision making

Qualifications

• 7–15+ years of experience in supply chain, operations, FMCG, or B2B commerce.
• Proven track record in scaling operations in high-velocity environments.
• Strong leadership experience across multiple functions.

Responsibilities

• Shape and execute market expansion strategy in Singapore.
• Oversee day-to-day operations, including logistics and inventory management.
• Lead and develop cross-functional teams for high performance.

Skills

Supply chain management

Operations leadership

Business development

Stakeholder management

Problem-solving

Job description

Farmio is scaling rapidly across Asia, with Singapore as a core strategic market. The General Manager will lead and expand all Singapore business activities—including commercial development, operations, supply‑chain execution, and organisational build‑out. This role requires a senior operator with strong leadership maturity, entrepreneurial bias for action, and the ability to drive complex initiatives in a fast‑moving environment.

Key Responsibilities

1. Market Growth & Business Development

• Shape and execute Farmio’s market expansion strategy in Singapore, including category development, customer acquisition, and commercial initiatives.

• Lead the development of new product verticals and cross‑border supply‑chain opportunities across Malaysia, Thailand, Hong Kong, and other sourcing markets.

• Manage and deepen relationships with key accounts, restaurant groups, retail chains, and distribution partners.

• Oversee contract negotiations, tenders, and partnerships to drive sustainable, long‑term revenue streams.

• Establish a robust market intelligence loop to identify opportunities, competitive dynamics, pricing shifts, and operational improvement areas.

2. Operations & Supply‑Chain Excellence

• Oversee day‑to‑day operations, including warehousing, logistics, distribution, inventory management, procurement workflows, and order fulfillment.

• Implement and optimise SOPs across Sales → Operations → Logistics → Finance to ensure seamless coordination and high service reliability.

• Drive operational performance improvements across metrics such as fulfillment accuracy, dispatch timeliness, route efficiency, inventory integrity, and customer satisfaction.

• Lead the operational rollout of Farmio’s AI modules (e.g., dynamic route planning, demand forecasting, inventory optimisation) and ensure adoption within daily workflows.

• Ensure compliance with all food safety, regulatory, importation, and quality‑control standards.

3. Team Leadership, Culture & Organisational Development

• Lead, coach, and develop Singapore’s cross‑functional teams—including Sales, Operations, Logistics, Customer Support, and Administrative functions.

• Build scalable organisational structures, talent pipelines, and succession plans as volume and market complexity increase.

• Establish and enforce clear performance metrics, discipline standards, and accountability mechanisms across teams.

• Foster a culture of operational rigor, continuous improvement, and data‑driven decision making.

• Align team incentives, behaviours, and execution cadence with company‑wide strategic goals.

4. Strategic Initiatives & Cross‑Market Coordination

• Lead strategic projects including new warehouse setups, category launches, infrastructure upgrades, and cross‑border workflow integration.

• Serve as the primary market leader interfacing with regional and headquarters teams (Product, Tech, Supply Chain, Finance).

• Drive cross‑market consistency while adapting processes to Singapore’s unique operational characteristics.

• Prepare and deliver structured performance updates, operational insights, and strategic recommendations to the Founder and executive leadership.

Candidate Requirements

Professional Experience

• 7–15+ years of experience in supply chain, operations, FMCG, food services distribution, logistics, or B2B commerce.

• Proven track record in scaling operations, leading large teams, and managing complex workflows in a high‑velocity environment.

• Strong cross‑functional leadership experience, managing teams across Sales, Operations, Logistics, and Customer Support.

• Experienced in building systems, SOPs, and governance frameworks in fast‑growing or high‑complexity organisations.

• Background in managing large customer portfolios, enterprise accounts, or B2B commercial relationships.

Leadership & Capability Requirements

• Entrepreneurial mindset with strong execution discipline; able to convert ambiguity into clear action plans.

• Strong problem‑solving capabilities and operational judgment; comfortable taking decisive actions with incomplete information.

• Excellent stakeholder‑management skills across suppliers, partners, customers, and internal teams.

• Ability to enforce structure, discipline, and accountability while maintaining agility.

• High level of communication clarity, professional presence, and interpersonal maturity.

• Comfortable working closely with senior leadership and representing the Singapore business externally.

Preferred Qualifications

• Experience with data‑driven or AI‑enabled operational environments.

• Exposure to regulated supply chains and related operations.

• Experience in launching markets, categories, or large‑scale operational initiatives.

• Startup or founder background is a strong advantage.

• Familiarity with Singapore’s F&B ecosystem, distributor networks, and procurement landscape.

What We Offer

• Leadership of the entire Singapore market with meaningful autonomy and strategic influence.

• Opportunity to build a high‑performance team and operational infrastructure from a strong existing base.

• Direct involvement in shaping the future of AI‑powered supply‑chain operations in Asia.

• Collaboration with a founder‑led leadership team committed to innovation and regional expansion.

• Competitive compensation package, performance incentives, and stock options.

About Farmio

Farmio is building the next‑generation AI‑powered supply chain infrastructure for Asia’s food ecosystem. Operating across Singapore, Hong Kong, and expanding regionally, Farmio combines category expertise, data intelligence, and advanced automation to streamline procurement, logistics, and distribution for restaurants, retailers, and foodservice operators.

Our platform integrates end‑to‑end workflows—sales, purchasing, warehouse operations, logistics, finance, and customer engagement—into a unified operating system. By leveraging real‑time data, AI agents, and intelligent automation, we help businesses reduce operational friction, improve supply‑chain reliability, and drive measurable cost and time efficiencies.

Farmio is building a scalable AI‑enabled infrastructure that supports multi‑market expansion, cross‑border sourcing, and deeper integration with ecosystem partners including leading retail groups and enterprise supply‑chain stakeholders.