Full-Time Retail Sports Specialist (from $2200/month)

DECATHLON SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading sporting goods company in Singapore is looking for a Retail Sports Specialist to engage customers and enhance their shopping experience across physical and digital channels. The role includes ensuring product availability, offering personalized services, and fostering customer loyalty. The position offers a competitive salary, bonuses, and employee discounts on sporting equipment, making it an exciting opportunity for sports enthusiasts to build a fulfilling career while enjoying a vibrant work culture.

Benefits

Competitive salary

Monthly bonuses

20% staff discount

Health and dental benefits

Flexible spending allowance

Qualifications

• Ability to create an engaging customer experience.
• Experience in sales and customer service.
• Capacity to adapt to both physical and digital channels.

Responsibilities

• Welcome and engage customers across all channels.
• Ensure product availability online and in-store.
• Offer personalized experiences and workshop services.

Skills

Customer satisfaction

Sales skills

Omni-channel experience

Security awareness

Job description

Decathlon is your sports wonderland!

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport! 🏆🌟

What is our culture like?

Decathlon rocks a lively, sporty vibe where mistakes can turn into global victories. We tackle responsibilities with the same energy – turning challenges into triumphs! 💪

Our game plan? Preserving the world together! 🌍🚀🏅

Your career touchdowns:

At Decathlon, we're not just talking about career growth – it's a wild ride! 🚀 Lace up those career sneakers for limitless possibilities, whether scoring locally or making international moves. Your journey with us? An epic adventure! 🌍🏀🎉

Live for sports? Now do it for a living:

At Decathlon, dive into sports madness with events, competitions, and a winning culture. Enjoy exclusive employee discounts for top-notch gear – where games and victories turn into epic celebrations! 🏆🎉🏅

Your responsibilities as Retail Sports Specialist :

• “I welcome my customers as guests and satisfy them by selling sports ranges and services designed for their needs, across all channels”.
• I develop my sports’ performances: services solutions, adapted to suit my customer and across all channels (physical, digital).
• Ensure the satisfaction of our customers and build their loyalty through close interactions.
• Offer our customers a seamless and smooth Omni-Channel Experience through the Decathlon app.
• Offer workshop services for personalizing my customer's product, or extending its lifespan.
• “Satisfy my customers by an experiential and safe layout, that allows them to easily discover our sports, solutions and be emotionally touched”.
• Set up physical experience-based layouts that highlight the range of our products & services.
• Ensure the physical availability of our products (store and online stock, orders, etc.).
• Ensure security for me and my customers (store, products and data security).

OUR BENEFITS

• 💰 A remuneration That Grows With You:

• Kick off with a starting package from $2200, soaring up to $3000 and beyond!
• Monthly bonuses, up to a whopping 10% of your base salary.
• Dive into the opportunity to become a Shareholder and share in the success of our global family.
• At the end of the year, reap the rewards of profit sharing based on the performances across the country.

• 🚀 Climb the Career Ladder:

• Elevate your skills with the power of our internal Decathlon Academy – upskill and re-skill your way to greatness.
• Chart your course with internal career progression opportunities in both retail and our incredible support team.

• 💸 Flexibility That Fits Your Lifestyle:

• Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities;

• 🛍️ Be the Ultimate Decathlon Insider:

• Revel in a fantastic 20% staff discount on ALL Decathlon products – yes, including bikes, kayaks, tents, and everything else you need for your favorite sports! 🚴⛺🛶

• ❤️ Because We Care About You:

• We've got your well-being covered with comprehensive medical and insurance coverage.
• Flash that winning smile with dental benefits.
• Keep your health in check with a health screening allowance.
• For our female champions, enjoy maternity benefits designed just for you.
• And when life throws curveballs, lean on our counseling sessions for support.

• 🏋️♀️ Sports, Community, and Bonding:

• Kick off those shoes and join in the sports fun after work or during store meetings.
• Immerse yourself in a vibrant community of like‑minded, sporty individuals just like you!

At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together! 🌟🏆🎉

FAQ :

What is the recruitment process like ?

Candidates can expect to be contacted within 2-3 working days. Shortlisted candidates will get an exclusive invite to join our bi-weekly Collective recruitment! It's not just an interview – it's a high-energy, sporty showdown where the best team players emerge victorious.

Can I choose the store I want to work in ?

"Pick your playfield! 🏟️ Let us know your favorite Decathlon store. Plus – as Decathlon keeps scoring new stores, you might just get the chance to switch fields and explore new horizons! 🚀⚽

What are the working hours like ?

Our contract is based on 44 hours weekly 🕒🎉 Whether you're an early bird craving that 9 AM kick-off or a night owl ready to score from 1 PM to 10 PM, we've got shifts as dynamic as your game plan. Your schedule? As flexible as a pro athlete's training routine, tailored to both the store's hustle and your personal playtime needs! 🌟🦉🌈

What is the career progression after this role ?

Score big in your career with Retail Sport Specialists! Take the field, elevate your game to Department Manager, and gear up for the grand slam – Store Leader in Training, Click and Collect Store Leader, Operations Manager, and beyond! The journey is a sporty climb to success! 🌟🏆

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