Front Receptionist ( aesthetics)

Private Advertiser; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading aesthetics clinic in Singapore is seeking a dedicated customer service representative. You will be responsible for answering calls, scheduling appointments, and promoting clinic services. Applicants should have at least 1 year of experience in similar roles and knowledge in aesthetics treatment services. Proficiency in Microsoft Office and fluency in English and Mandarin are essential. This is an exciting opportunity for candidates who thrive in a fast-paced environment and are passionate about customer service.

Qualifications

• At least 1 year of relevant working experience in aesthetics clinic.
• Must have a basic knowledge in aesthetics treatment services.
• Fluent in English and Mandarin to liaise with diverse patient demographics.

Responsibilities

• Answer telephone calls, transfer calls, and take accurate messages.
• Maintain after-sales relationships and keep records of appointments and sales.
• Schedule appointments and guide visitors through the facility.

Skills

Customer service

Clerical support

Social media management

Education

O Level and above

Tools

Microsoft Office (Excel and Word)

Job description

Responsibilities

• Answering the telephone, transferring calls, taking accurate messages, replying to enquiries, greeting customers, cashiering, giving tours of the facility and scheduling appointments.

• Maintaining good after-sales relationships, keeping records of customers’ appointments and completed sales.

• Scheduling appointments for customers, giving tour around various areas for visitors and answering to their enquiries and feedbacks.

• Informing relevant staff of their work duties for the day,

• Promote services provided in Clinic and meeting to customers’ needs and request.

• Perform admin work and clerical support

• Maintain social media platforms like FB, IG, Tik Tok. Little Red Book

• Any other ad hoc duties assigned by manager

Requirements

• O level and above

• At least 1 year of relevant working experience in aesthetics clinic

• Must have a basic knowledge in aesthetics treatment services

• Proficient in Microsoft Office applications (Excel and Word)

• Proficiency social media content creating is added advantage

• Able to work in a fast-paced environment and work independently

• Fluent in English and Mandarin in order to liaise with Chinese speaking patients and associates.

• Male & Female candidates are welcome to apply