FRONT DESK UMRAH AND HAJJ CUSTOMER SERVICE OFFICER

SHAHIDAH TRAVEL & TOURS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading travel agency in Singapore is seeking a Front Desk Umrah and Hajj Customer Service Officer. The ideal candidate should have at least 1 year of relevant experience in the travel industry and a passion for customer service. Responsibilities include assisting customers with premium travel packages, ensuring high-quality service, and maintaining meticulous attention to detail. This role requires the ability to work Saturdays and be available on short notice. Competency in MS Office and relevant religious knowledge are advantageous.

Qualifications

• Minimum 1 year of relevant working experience in a travel agency.
• Willing to be trained on premium travel packages for Hajj and Umrah.
• Possess a pleasant personality.

Responsibilities

• Serve customers with high quality standards.
• Assist in providing information about travel packages for Hajj and Umrah.

Skills

Customer Service

Attention to detail

Religious Knowledge

Proficiency in MS Office

Job description

FRONT DESK UMRAH AND HAJJ CUSTOMER SERVICE OFFICER

Responsibilities

• Passion to serve with high quality standards
• Willing to be trained on premium travel packages for Hajj and Umrah
• Pleasant personality

Requirements

• Min 1 years relevant with working experience in travel agency
• Religious knowledge will be an advantage
• Previous Umrah and Hajj experience will be an advantage
• Proficient in MS Office
• Meticulous and keen in details
• Willing to work on Saturdays
• Able to commence work within short notice period
• Salary $2,000 to $2,500 depending on qualification and experience

Working Hours

Mon to Fri 9.30am to 6.00pm

Sat 9.30am to 3.00pm

Please submit resume stating

• Current and expected salary
• Notice period or earliest date available to start work
• Year perform Hajj or/and Umrah
• For ladies, are you wearing hijab?

Please visit www.shahidahtravel.com for information