Front Desk & Office Experience Lead

Charlotte Frank; Singapore; On-site; SGD 26,000 - 36,000; Full time

Job summary

Charlotte Frank is seeking a professional receptionist to join its office administration team in Singapore. You will be the primary front-of-house presence, greeting visitors and staff, handling calls and emails, and supporting smooth daily operations.

The role requires a diploma or degree and at least 3 years of front-desk or administrative experience. Immediate availability is preferred, with duties including meeting coordination, travel logistics, and maintaining a welcoming, organized

Qualifications

• Diploma or bachelor’s degree or equivalent preferred.
• At least 3 years in a front-desk, receptionist, administrative, or customer-facing role.
• Maturity and discretion in handling sensitive information and high-profile visitors.

Responsibilities

• Great and welcome clients, visitors and staff in a professional and courteous manner.
• Manage incoming calls, emails, and walk‑in enquiries; direct to appropriate personnel.
• Serve as the main point of contact at the front desk by greetings guests, client and candidates, answering and directing calls, and managing incoming and outgoing mail and packages.
• Oversee meeting room scheduling and readiness, prepare refreshments, and help host visitors.
• Maintain pantry supplies and snacks, and ensure common areas – including the lounge, wellness room and visitor desks area clean and presentable as needed.
• Provide administrative support, including assisting with expense claims, preparing documents and meeting materials and coordinating team travel logistics.
• Liaise with building management and vendors on office maintenance, coordinate access and onboarding for new joiners and visitors, and help organize office events and social activities.

Skills

Front-desk experience

Customer service

Administrative support

Education

Diploma or bachelor’s degree

Job description

Charlotte Frank is seeking a professional receptionist to join its office administration team in Singapore. You will be the primary front-of-house presence, greeting visitors and staff, handling calls and emails, and supporting smooth daily operations.

The role requires a diploma or degree and at least 3 years of front-desk or administrative experience. Immediate availability is preferred, with duties including meeting coordination, travel logistics, and maintaining a welcoming, organized