Front Desk & Office Operations Lead

CARBON SHIPPING PTE. LTD.; Singapore; On-site; SGD 32,000 - 44,000; Full time

Job summary

Carbon Shipping Pte. Ltd. in Singapore invites an experienced receptionist to be the first point of contact for visitors and callers, ensuring a professional and welcoming reception while supporting office administration and senior management to keep daily operations running smoothly.

You will manage calls and emails, welcome guests, handle mail and couriers, coordinate room bookings, manage office supplies, and liaise with building management to maintain a smooth, efficient workspace.

Qualifications

• GCE O-Level or Diploma or equivalent qualification is required.
• At least four years of relevant experience in reception, office administration or facilities coordination.
• Strong communication in English, both written and spoken, and a professional phone manner.
• Proficient in Microsoft Office applications and basic IT literacy.
• Well-presented with a warm and confident demeanor to create a positive first impression.

Responsibilities

• Manage incoming calls and email enquiries by taking messages and directing them to the appropriate personnel to ensure timely responses.
• Welcome visitors, notify hosts promptly, and provide professional assistance during visits to create a positive first impression.
• Receive, sort, and distribute incoming mail and arrange local and international courier services.
• Maintain a tidy, welcoming, and professional reception area to uphold company image.
• Coordinate boardroom and meeting room bookings, arrange refreshments, and assist during meetings for smooth execution.
• Manage office supplies, pantry items, stationery, business cards, letterheads, and envelopes to ensure availability and orderliness.
• Coordinate office maintenance services including cleaning, security systems, and other facilities-related needs.
• Liaise with building management, contractors, and suppliers on repairs, access arrangements, and VIP visits.
• Administer office access cards for employees, auditors, and visitors with accurate issuance records for security compliance.
• Raise and monitor purchase requisitions and purchase orders for office supplies and services; follow up with vendors on delivery and invoices.
• Assist Senior Management with travel arrangements including flights, hotels, and ground transport.
• Provide administrative support for employee activities and office events to enhance workplace culture.
• Coordinate daily tasks with office support personnel and external service providers for operational efficiency.
• Perform other reasonable administrative duties and projects as assigned.

Skills

Strong communication

English proficiency

Professional presentation

Customer service experience

Education

GCE O-Level / Diploma

Nitec

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Office management software

Job description

Carbon Shipping Pte. Ltd. in Singapore invites an experienced receptionist to be the first point of contact for visitors and callers, ensuring a professional and welcoming reception while supporting office administration and senior management to keep daily operations running smoothly.

You will manage calls and emails, welcome guests, handle mail and couriers, coordinate room bookings, manage office supplies, and liaise with building management to maintain a smooth, efficient workspace.