Front Desk & Office Experience Lead

Referment; Singapore; On-site; SGD 20,000 - 33,000; Full time

Job summary

Referment seeks a Receptionist to be the primary front-of-house presence in its Singapore office, creating a welcoming, professional experience for visitors and colleagues while keeping the office organized and running smoothly.

The role blends reception, facilities coordination and team support; suitable for someone who thrives on varied tasks and sensitive interactions, with Mandarin preferred due to regional colleagues and stakeholders.

Qualifications

• At least three years' experience in reception or front-desk roles.
• Strong communication and professional manner with visitors.
• Excellent organisation and attention to detail.
• Ability to handle confidential information and senior visitors.
• Willingness to learn emerging AI tools.

Responsibilities

• Welcome guests, clients and candidates, manage calls, and coordinate mail and packages.
• Manage meeting-room bookings and readiness, prepare refreshments and host visitors.
• Keep shared spaces and pantry well maintained with facilities/vendor support.
• Support the wider team with expenses, documents, meeting materials and travel coordination.
• Arrange onboarding for new joiners and assist with office events and social activities.

Skills

Customer-facing

Communication

Organization

Outlook

Word

Excel

Discretion

Mandarin

AI tools

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Referment seeks a Receptionist to be the primary front-of-house presence in its Singapore office, creating a welcoming, professional experience for visitors and colleagues while keeping the office organized and running smoothly.

The role blends reception, facilities coordination and team support; suitable for someone who thrives on varied tasks and sensitive interactions, with Mandarin preferred due to regional colleagues and stakeholders.