Front Desk & Admin Support Specialist

P-SERV PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A client-focused service provider in Singapore is seeking a Front Desk Officer to assist customers at the front counter and manage enquiries. The ideal candidate should have a GCE ‘O’ Level, excellent communication skills, and a professional demeanor. Responsibilities include registering walk-in customers, handling telephone and email inquiries, and providing administrative support. Previous experience in customer service is an advantage. The position is located at Clementi MRT Station, with working hours from Monday to Friday, 8:15 am to 6:30 pm.

Qualifications

• Prior experience in customer service support is an advantage.
• Pleasant and professional demeanor is required.
• Proficiency in Microsoft Office applications.

Responsibilities

• Provide prompt assistance at the front counter.
• Greet and register walk-in customers.
• Respond to customer enquiries efficiently.
• Manage queue during system downtime.
• Conduct daily operational checks.
• Provide administrative support.
• Assist with videoconferencing setup.
• Engage with customers on digital apps.

Skills

Customer service

Interpersonal skills

Communication skills

Microsoft Office

Ability to work independently

Tactful handling of enquiries

Education

GCE ‘O’ Level

Job description

A client-focused service provider in Singapore is seeking a Front Desk Officer to assist customers at the front counter and manage enquiries. The ideal candidate should have a GCE ‘O’ Level, excellent communication skills, and a professional demeanor. Responsibilities include registering walk-in customers, handling telephone and email inquiries, and providing administrative support. Previous experience in customer service is an advantage. The position is located at Clementi MRT Station, with working hours from Monday to Friday, 8:15 am to 6:30 pm.