Floor Leader & Guest Service Captain

ROSWELL ENTERPRISE PTE. LTD.; Singapore; In loco; SGD 27.000 - 36.000; Tempo pieno

Descrizione del lavoro

ROSWELL ENTERPRISE PTE. LTD. is seeking a capable Restaurant Captain to uphold service excellence on the floor.

You will oversee a section, mentor junior staff, and ensure guests receive attentive, friendly care from arrival to departure. In a fast-paced setting, you will excel at multitasking, maintain high standards of cleanliness and readiness, and support promotions and new service initiatives under the supervision of the Restaurant Supervisor.

Competenze

• At least 1 year of experience as a Captain, Senior Waiter, or in a similar role.
• Strong communication and interpersonal skills, with ability to lead by example.
• Good organizational skills and ability to multitask in a fast-paced environment.
• Positive attitude with a strong sense of teamwork and service excellence.
• Basic understanding of food safety and hygiene standards.

Mansioni

• Assist the Restaurant Supervisor in overseeing daily operations and smooth service flow.
• Lead a section of the restaurant floor with attentive service.
• Provide on-the-job training and ensure service standards are met.
• Handle guest requests and minor complaints professionally; escalate major issues.
• Keep tables, stations, and service areas clean, stocked, and set up.
• Monitor inventory of service items and inform supervisor of needs.
• Support promotions or new service initiatives with the Supervisor and Manager.

Conoscenze

Communication

Interpersonal skills

Leadership by example

Organizational skills

Multitasking

Teamwork

Service excellence

Food safety awareness

Descrizione del lavoro

ROSWELL ENTERPRISE PTE. LTD. is seeking a capable Restaurant Captain to uphold service excellence on the floor.

You will oversee a section, mentor junior staff, and ensure guests receive attentive, friendly care from arrival to departure. In a fast-paced setting, you will excel at multitasking, maintain high standards of cleanliness and readiness, and support promotions and new service initiatives under the supervision of the Restaurant Supervisor.