Front-of-House Lead - Guest Experience & Growth

roswell enterprise pte. ltd.; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

Roswell Enterprise Pte. Ltd. in Singapore seeks an experienced Restaurant Operations Manager to support the Restaurant Manager in daily duties and ensure guests receive prompt, friendly service.

You will lead the front-of-house team, respond to customer concerns professionally, and keep the venue clean and ready at all times. The role also involves implementing new initiatives and driving sales growth with a motivated team.

Qualifications

• 2+ years of experience in a management role in a busy restaurant.
• Excellent leadership and communication skills.
• Strong time-management and multitasking abilities.
• Good attention to detail under pressure.

Responsibilities

• Support the Restaurant Manager in day-to-day operations and ensure guests receive prompt, friendly service.
• Oversee the front-of-house team, providing guidance and support to maintain high standards.
• Respond to customer complaints promptly and professionally.
• Ensure the restaurant is clean, well-maintained, and properly set up at all times.
• Assist in implementing new initiatives and driving sales growth.
• Help manage and motivate the team to foster a positive, productive environment.

Skills

Leadership

Communication

Time management

Multitasking

Attention to detail

Job description

Roswell Enterprise Pte. Ltd. in Singapore seeks an experienced Restaurant Operations Manager to support the Restaurant Manager in daily duties and ensure guests receive prompt, friendly service.

You will lead the front-of-house team, respond to customer concerns professionally, and keep the venue clean and ready at all times. The role also involves implementing new initiatives and driving sales growth with a motivated team.