Fitness Centre / Pool Assistant (Conrad Singapore Orchard)

Hilton Worldwide, Inc.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

A global hospitality leader is seeking a dedicated Pool Attendant for their facilities in Singapore. You will ensure cleanliness, supervise guests for safety, and provide excellent customer service in the Fitness Centre and pool area. Relevant certifications and customer focus are essential, along with the ability to swim. This role offers a dynamic work environment with a focus on the guests’ experience.

Qualifications

• Previous experience working at a similar setting.
• Relevant, current, and valid qualifications required.
• Eager to learn with the required product knowledge.

Responsibilities

• Ensure cleanliness of the gymnasium, changing rooms, and pool area.
• Handle issuance of towels and lockers management.
• Provide pool rescue in accordance with set emergency procedures.

Skills

Strong customer awareness

Excellent interpersonal skills

Ability to swim

Multi-tasking

Education

Valid Standard CPR and AED certification

Valid Standard First Aid certification

Job description

Job Description

Fitness Centre / Pool Assistant (Conrad Singapore Orchard) (Job Number: HOT0AR3R)

Work Locations

Conrad Singapore Orchard, 1 Cuscaden Rd, Singapore 249715

What will I be doing?

As a Pool Attendant, you will interact daily with guests who visit the wellness facilities, including the Fitness Centre & Swimming Pool, and help proactively, as requested by guests. You will complete the following tasks to the highest standards:

• Knowledgeable about the products and services offered in the Fitness Centre & Swimming Pool
• Handle issuance of towels, lockers management and minimize loss of items
• Solicit feedback from guests to share with Director of Guest Experience
• Ensure that Fitness Centre guests receive efficient, friendly, consistent, and personalized service
• Ensure the safety of Team Member, Fitness Centre guests always
• Ensure cleanliness of the gymnasium, changing rooms and pool area (including deck chairs, cabanas and umbrellas)
• Coordinate with the IRD team to provide assistance on agreed level of service at the pool (including the serving of ice water and towels on arrival)
• Ensure that the pool is maintained to the highest standards, which requires the engagement of external vendors to provide specialized equipment and expertise in pool cleaning
• Oversee the safety of swimmer and prevent injury by providing supervision to the area at regular intervals (e.g. patrons around the pool) reacting immediately to any emergency and identify possible signs of distress
• Provide pool rescue in accordance with set emergency procedures
• Inform guests when necessary to abide by the rules and regulations of the pool
• Perform regular inspections of swimming pool and lifesaving equipment in the swimming pool
• Familiar with swimming pool SOPs and adhere to requirements such as pool surveillance procedures, emergency action plans

What are we looking for?

A Pool Attendant serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous experience working at a similar setting
• Relevant, current, and valid qualifications
• Strong customer awareness and focus
• Excellent interpersonal skills and the ability to communicate with guests
• Eager to learn with the required product knowledge
• Able to multi-task and able to work independently & as a team
• Able to swim
• Possess valid Standard CPR and AED certification
• Possess valid Standard First Aid certification

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!