Field Interviewer & Data Collection Specialist

PERSOL Singapore; Singapore; On-site; SGD 34,000 - 40,000; Full time

Job summary

PERSOL Singapore is assisting in recruiting a Field Visit Interviewer (Data Collection) for a central Singapore location. The role involves outbound calls, field visits, and coordinating data collection activities within a call centre environment.

You will support respondents through questionnaires, maintain accurate records, and prepare daily reports. The position requires attention to detail and the ability to work both independently and as part of a team, with a focus on data integrity.

Qualifications

• Minimum GCE A-Level, Diploma, or equivalent qualification.
• Prior call centre, customer service, telesales, market research, survey administration, or admin support experience is advantageous.
• Proficient in Microsoft Excel and comfortable with computer systems and databases.
• Good communication and interpersonal skills.
• Meticulous, organised and detail-oriented.
• Able to work independently and in a team.

Responsibilities

• Conduct outbound calls and field visits to respondents to perform interviews and collect information.
• Assist respondents in completing questionnaires and provide guidance when necessary.
• Follow up with target audiences to ensure timely completion of questionnaires.
• Maintain accurate call records, survey data, and case updates using Microsoft Excel and internal systems.
• Ensure collected information is accurate and submitted within timelines.
• Prepare daily operational reports and maintain documentation.
• Identify and resolve data discrepancies as needed.
• Provide administrative and operational support to the team.
• Maintain confidentiality and adhere to procedures and policies.

Skills

Good communication and interpersonal

Meticulous and detail-oriented

Teamwork and independence

Education

GCE A-Level / Diploma

Tools

Microsoft Excel

Job description

PERSOL Singapore is assisting in recruiting a Field Visit Interviewer (Data Collection) for a central Singapore location. The role involves outbound calls, field visits, and coordinating data collection activities within a call centre environment.

You will support respondents through questionnaires, maintain accurate records, and prepare daily reports. The position requires attention to detail and the ability to work both independently and as part of a team, with a focus on data integrity.