Executive, Shipping Operations (7 months contractual role)

DKSH; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

DKSH is seeking an Executive, Shipping Operations for a 7-month maternity cover based in Lorong Chuan, Singapore. You will manage end-to-end shipping activities, verify documents, and coordinate customs clearance across inbound and outbound operations.

You will support the team development, drive process improvements, and ensure compliant shipment execution while maintaining accurate records and responding to broker inquiries. Availability from October 2026 is required.

Qualifications

• Diploma in Logistics or equivalent required.
• Minimum 1 year of logistics/freight forwarding experience.
• Proficient in MS Office; knowledge of Incoterms and HS codes is advantageous.

Responsibilities

• Submit POs to clients and verify OAs and PIs against POs, resolving price/quantity discrepancies.
• Process permit declarations upon Arrival Notices and coordinate with clearance agents for shipment release and clearance.
• Arrange import/export permit applications for cargo clearance in a timely and compliant manner.
• Monitor cargo movements and inform stakeholders of shipment status and changes.
• Provide freight quotations across Incoterms (FOB, FCA, EXW, FAS).
• Handle damaged or short-received stock claims and disputes for incidental costs.
• Maintain complete shipment records including freight charges and customs-related documents.
• Verify vendor and haulier invoices and delivery notes prior to submission.
• Respond to customs broker inquiries and update SOPs based on regulatory changes.
• Track shipping performance metrics and mentor junior staff; act as backup to Senior Executive.
• Administrative duties and coordination tasks as required.

Skills

Logistics coordination

Communication skills

Incoterms knowledge

HS code familiarity

Education

Diploma in Logistics / Supply Chain

Tools

MS Office (Excel, Word, PowerPoint)

Job description

About The Role

This is a 7 month contract term maternity cover, based in Lorong Chuan starting from October 2026 till April 2027.

The Executive, Shipping Operations manages end-to-end shipping activities and shipping document verification to customs clearance coordination and freight dispute resolution. This role ensures accurate, timely, and compliant shipment execution across inbound and outbound operations while supporting team development and continuous improvement.

What You Will Deliver

• Submit Purchase Orders (POs) to clients and verify Order Acknowledgements (OAs) and Proforma Invoices (PIs) against POs, raising and resolving disputes with stakeholders for discrepancies in price and quantity
• Process permits declarations upon receipt of Arrival Notices from carriers or forwarders, and coordinate shipment release and clearance with authorized clearance agents
• Arrange import and export permit applications for cargo clearance in a timely and compliant manner
• Monitor cargo movements and proactively keep relevant stakeholders informed of shipment status, delivery progress, and changes
• Conduct rate inquiries and prepare freight quotations across Incoterms including Free On Board (FOB), Free Carrier (FCA), Ex Works (EXW), and Free Alongside Ship (FAS)
• Handle claims for damaged or short-received stock, and manage disputes with carriers and forwarders for incidental costs including container repair, demurrage, and detention charges
• Maintain complete and accurate shipment records including freight charges and customs-related documents
• Verify vendor and haulier invoices and delivery notes prior to submission
• Respond to customs broker inquiries, resolve issues impacting import shipments, and recommend updates to policies and Standard Operating Procedures (SOPs) based on regulatory changes
• Track and analyse shipping performance metrics to identify trends and drive continuous improvementProvide guidance and mentoring to junior staff, and serve as backup to the Senior Executive
• Administrative duties and coordination tasks as required

What You Bring

• Diploma in Logistics, Supply Chain Management, or an equivalent qualification
• Minimum 1 year of relevant working experience in logistics, freight forwarding, or supply chain operations
• Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint
• Knowledge of Incoterms and Harmonized System (HS) codes is an added advantage
• Meticulous, independent, and results-oriented with a positive and collaborative working attitude

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Logistics.