Executive, Shipping Operations (7 months contractual role)

DKSH Singapore Pte Ltd; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

DKSH Singapore Pte Ltd seeks an Executive, Shipping Operations for a 7-month maternity cover, based in Lorong Chuan, from October 2026 to April 2027. You will manage end-to-end shipping activities and document verification for customs clearance, ensuring compliant and timely shipment execution.

Responsibilities include PO/OA/P I verification, permit handling, import/export approvals, rate inquiries, and freight quotations across Incoterms.

Qualifications

• Diploma in Logistics, Supply Chain Management, or equivalent qualification.
• At least 1 year of relevant experience in logistics, freight forwarding, or supply chain operations.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• Submit POs to clients and verify OAs and PIs; raise and resolve disputes with stakeholders.
• Process permit declarations upon Arrival Notices; coordinate clearance with clearance agents.
• Arrange import/export permit applications for cargo clearance.
• Monitor cargo movements and inform stakeholders of status and changes.
• Conduct rate inquiries and prepare freight quotations across Incoterms (FOB, FCA, EXW, FAS).
• Handle claims for damaged or short-received stock and disputes for incidental costs.
• Maintain complete shipment records including freight charges and customs documents.
• Verify vendor and haulier invoices and delivery notes prior to submission.
• Respond to customs broker inquiries and update SOPs as needed.
• Track and analyze shipping performance metrics for continuous improvement.
• Provide guidance to junior staff and act as backup to Senior Executive.
• Administrative duties and coordination tasks as required.

Skills

Meticulous

MS Office

Education

Diploma in Logistics or related field

Job description

This is a 7 month contract term maternity cover, based in Lorong Chuan starting from October 2026 till April 2027.

About the Role

The Executive, Shipping Operations manages end-to-end shipping activities and shipping document verification to customs clearance coordination and freight dispute resolution. This role ensures accurate, timely, and compliant shipment execution across inbound and outbound operations while supporting team development and continuous improvement.

What You Will Deliver

• Submit Purchase Orders (POs) to clients and verify Order Acknowledgements (OAs) and Proforma Invoices (PIs) against POs, raising and resolving disputes with stakeholders for discrepancies in price and quantity

• Process permits declarations upon receipt of Arrival Notices from carriers or forwarders, and coordinate shipment release and clearance with authorized clearance agents

• Arrange import and export permit applications for cargo clearance in a timely and compliant manner

• Monitor cargo movements and proactively keep relevant stakeholders informed of shipment status, delivery progress, and changes

• Conduct rate inquiries and prepare freight quotations across Incoterms including Free On Board (FOB), Free Carrier (FCA), Ex Works (EXW), and Free Alongside Ship (FAS)

• Handle claims for damaged or short-received stock, and manage disputes with carriers and forwarders for incidental costs including container repair, demurrage, and detention charges

• Maintain complete and accurate shipment records including freight charges and customs-related documents

• Verify vendor and haulier invoices and delivery notes prior to submission

• Respond to customs broker inquiries, resolve issues impacting import shipments, and recommend updates to policies and Standard Operating Procedures (SOPs) based on regulatory changes

• Track and analyse shipping performance metrics to identify trends and drive continuous improvement

• Provide guidance and mentoring to junior staff, and serve as backup to the Senior Executive

• Administrative duties and coordination tasks as required

What You Bring

• Diploma in Logistics, Supply Chain Management, or an equivalent qualification

• Minimum 1 year of relevant working experience in logistics, freight forwarding, or supply chain operations

• Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint

• Knowledge of Incoterms and Harmonized System (HS) codes is an added advantage

• Meticulous, independent, and results-oriented with a positive and collaborative working attitude

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Logistics.