Executive, Shipping Operations (7 months contract)

DKSH SINGAPORE PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

DKSH SINGAPORE PTE. LTD. is seeking an Executive, Shipping Operations for a 7-month contract starting October 2026, based in Lorong Chuan, Singapore.

You will oversee end-to-end shipping activities, verify documents for customs clearance, and resolve freight disputes while supporting team development and continuous improvement. The role involves processing POs, permits, import/export clearances, tracking shipments, handling claims, and mentoring juniors.

Qualifications

• Diploma in Logistics, Supply Chain Management or equivalent.
• 1 year minimum experience in logistics, freight forwarding, or supply chain operations.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Knowledge of Incoterms and HS codes is an advantage.
• Meticulous, independent, and results-oriented with a positive, collaborative attitude.

Responsibilities

• Manage end-to-end shipping activities and document verification.
• Coordinate permits, clearance, and carrier arrangements.
• Handle rate inquiries and prepare freight quotations across Incoterms.
• Maintain accurate shipment records and verify invoices/delivery notes.
• Assist in policy/SOP updates based on regulatory changes.
• Provide backup support to Senior Executive and mentor junior staff.

Skills

Detail-oriented

Collaborative

Problem-solving

Education

Diploma in Logistics or equivalent

Tools

MS Office

Job description

About the Role

This is a 7 month contract term starting from October 2026 till April 2027, based in Lorong Chuan.

The Executive, Shipping Operations manages end-to-end shipping activities and shipping document verification to customs clearance coordination and freight dispute resolution. This role ensures accurate, timely, and compliant shipment execution across inbound and outbound operations while supporting team development and continuous improvement.

What You Will Deliver

• Submit Purchase Orders (POs) to clients and verify Order Acknowledgements (OAs) and Proforma Invoices (PIs) against POs, raising and resolving disputes with stakeholders for discrepancies in price and quantity

• Process permits declarations upon receipt of Arrival Notices from carriers or forwarders, and coordinate shipment release and clearance with authorized clearance agents

• Arrange import and export permit applications for cargo clearance in a timely and compliant manner

• Monitor cargo movements and proactively keep relevant stakeholders informed of shipment status, delivery progress, and changes

• Conduct rate inquiries and prepare freight quotations across Incoterms including Free On Board (FOB), Free Carrier (FCA), Ex Works (EXW), and Free Alongside Ship (FAS)

• Handle claims for damaged or short-received stock, and manage disputes with carriers and forwarders for incidental costs including container repair, demurrage, and detention charges

• Maintain complete and accurate shipment records including freight charges and customs-related documents

• Verify vendor and haulier invoices and delivery notes prior to submission

• Respond to customs broker inquiries, resolve issues impacting import shipments, and recommend updates to policies and Standard Operating Procedures (SOPs) based on regulatory changes

• Track and analyse shipping performance metrics to identify trends and drive continuous improvement

• Provide guidance and mentoring to junior staff, and serve as backup to the Senior Executive

• Administrative duties and coordination tasks as required

What You Bring

• Diploma in Logistics, Supply Chain Management, or an equivalent qualification

• Minimum 1 year of relevant working experience in logistics, freight forwarding, or supply chain operations

• Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint

• Knowledge of Incoterms and Harmonized System (HS) codes is an added advantage

• Meticulous, independent, and results-oriented with a positive and collaborative working attitude

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Logistics.