Executive/Senior Executive, Volunteer Management

Singapore Association for the Deaf, The; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A charitable organization supporting the Deaf community in Singapore is seeking Volunteer Management personnel to develop and implement management strategies. Responsibilities include recruiting and training volunteers, managing budgets, and enhancing volunteer retention. A strong communication skillset, adaptability, and proficiency in digital tools are necessary. Knowledge of Singapore Sign Language is a plus. This role offers flexible work arrangements, competitive salary, and a nurturing environment.

Benefits

Flexible work arrangements

Competitive salaries

Generous leave

5-day work week

Nurturing environment

Rewarding work

Qualifications

• Strong desire to continuously learn and develop.
• Experience in social services is an advantage.
• Proficiency in Singapore Sign Language (SgSL) is an advantage.

Responsibilities

• Recruit, onboard, and engage volunteers to support the community.
• Develop and oversee volunteer programmes and events.
• Manage the budget for volunteer programmes efficiently.
• Secure funding and sponsorships for volunteer initiatives.
• Coordinate training for volunteers.
• Enhance volunteer development and retention strategies.
• Monitor programme effectiveness and gather feedback.
• Provide reports to analyse volunteer engagement outcomes.

Skills

Good communication skills

Proficient with digital tools

Independent and adaptable

Continuous learning desire

Tools

Google Workspace

Salesforce

Job description

We are looking for Volunteer Management personnel to develop and implement volunteer management strategies, including recruitment, engagement, onboarding and training. If you are passionate about volunteer management work to support the Deaf, Deafblind and Hard-of-hearing community, this position is for you.

An established charity with a deep history and a refreshed desire for impact, The Singapore Association for the Deaf works towards a Singapore where the deaf have equitable opportunities and access to fully participate in and contribute to a robust and thriving community. Your efforts will directly contribute to Singapore being a more inclusive society.

We offer:

• Flexible work arrangements
• Competitive salaries
• Generous leave
• 5-day work week
• A nurturing environment
• Rewarding work

Key Responsibilities:

1. Recruit, onboard, and engage volunteers to support the Deaf, Deafblind, and Hard-of-hearing communities.
2. Develop and oversee programmes involving volunteers, such as community outreach and event support. Collaborate with relevant departments to schedule and assign volunteers to support programmes and events effectively.
3. Plan and manage the budget for volunteer programmes, ensuring efficient allocation of financial resources while achieving programme goals.
4. Coordinate with the Engagement Department to secure funding, grants, and sponsorships for volunteer initiatives.
5. Facilitate and coordinate training to equip volunteers with the skills needed to support the community.
6. Develop strategies to enhance the development and retention of volunteers
7. Manage stakeholder relationships, monitor programme effectiveness, gather feedback, and implement improvements to enhance outcomes.
8. Provide periodic reports to analyse effectiveness of volunteer engagement and to ensure transparency and accountability.

To succeed in this role, you should:

1. Good communication skills - written, visual, in person
2. Have a strong desire to continuously learn and develop
3. Be able to work independently, be adaptable, and manage ambiguity
4. Be proficient in working with digital tools, including Google Workspace and Salesforce
5. Experience in working or volunteering in social services is an advantage
6. Proficiency in Singapore Sign Language (SgSL) is an advantage - all staff are given training and are required to complete SgSL Level 1