Executive, Sales Support

Constellar Venues Pte Ltd; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading venue management company in Singapore is seeking an Executive, Sales Support to assist in sales operations and client engagement. The position involves collaboration with various teams and stakeholders to meet revenue targets, ensuring a seamless experience for clients. Candidates should hold a diploma in Business Administration or Hospitality and possess strong communication and organizational skills. This role offers a dynamic work environment focused on operational excellence.

Qualifications

• Proven experience in an administrative or sales support role.
• Detail-oriented and able to manage multiple tasks simultaneously.
• Experience with contract administration is a plus.

Responsibilities

• Support the Directors and Managers in effective sales operations.
• Collaborate with the A&P Manager on venue advertising strategies.
• Act as a key liaison between teams and external partners.
• Assist in managing the Exhibitor Service Centre platform.
• Support accurate invoicing and payment collection.

Skills

Excellent communication and interpersonal skills

Strong organizational and time-management abilities

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Ability to work independently and as part of a team

Detail-oriented

Education

Diploma or equivalent in Business Administration, Hospitality, or a related field

Job description

COMPANY DESCRIPTION

Constellar is Asia's preferred partner for convening businesses, curating ideas and creating opportunities for sustainable business growth and global impact. Based in Singapore, we curate and develop influential trade events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth. We also manage the Singapore EXPO, Singapore's largest purpose-built venue for Meetings, Incentives, Conventions and Exhibitions (MICE).

Our vision is to be a global leader made in Asia, activating impactful networks to enable cross-industry collaboration and innovation through our holistic portfolio of intellectual property (IP) in the MICE industry.

DESIGNATION: Executive, Sales Support

RESPONSIBILITIES

Support the Directors and Managers in the effective execution of Culinary and Advertising & Promotions (A&P) sales operations. This role involves strong internal coordination and external stakeholder management to achieve revenue targets while delivering an excellent experience for venue clients and patrons.

• Collaborate with the A&P Manager to conceptualize and implement venue advertising and promotional strategies that build a robust sales pipeline and identify new sales opportunities.
• Act as a key liaison between internal operations and event services teams and external partners, including advertising agencies, media houses, printing vendors, authorities, and other relevant stakeholders, to ensure seamless service delivery.
• Support the Culinary Manager in conducting regular inspections, evaluations, and engagement sessions with catering consultants and partners to maintain high standards of food quality and service.
• Assist in managing the externally appointed operator for the Exhibitor Service Centre (ESC) platform, ensuring operational excellence and adherence to service level agreements (SLAs), including: 1) Timely response to enquiries, 2) Order processing and fulfilment, 3) Content management, 4) Pricing strategy execution and 5) Onsite collection kiosk operations
• Support the accurate and timely issuance of invoices, payment tracking and payment collection according to the contractual terms.
• Provide general administrative and operational support as required to ensure smooth day-to-day operations.

QUALIFICATIONS

• Diploma or equivalent in Business Administration, Hospitality, or a related field.
• Proven experience in an administrative or sales support role.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Detail-oriented and able to manage multiple tasks simultaneously.
• Experience with contract administration is a plus.