Executive, Human Resource Services

VITAL (Ministry of Finance); Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

VITAL (Ministry of Finance) is seeking a highly motivated Executive to join our Human Resource Services team in Singapore. You will manage and administer HR services for our service partners, covering appointment, deployment, record management, benefits, exit, medical screening, learning and scholarships.

The role involves processing HR services for various government agencies, coordinating with vendors, preparing letters, maintaining HR records, and producing reports per SOPs.

Qualifications

• 1–2 years of experience in HR processing preferred; candidates with a good attitude and willingness to learn are welcome to apply.
• Preferred course of studies in Business Administration or Human Resource
• Strong judgement and analytical skills
• Good attention to details
• Ability to work under pressure and meet timelines
• Effective oral and written communication with good presentation skills
• Ability to work independently and in a team
• Strong stakeholder management and customer service skills
• Logical and critical thinking abilities
• HR/Payroll Software knowledge (e.g., Excelity, Workday, SAP) advantageous

Responsibilities

• Process administrative HR services for client government agencies accurately and timely per SOPs.
• Administer HR services on recruitment, onboarding, pre-service and in-service appointments, deployment, benefits, leave, medical screening, learning and scholarships.
• Prepare and issue letters/emails and related documents.
• Conduct appointment formalities.
• Process personnel records for hires, in-service officers, staff movements, re-employment, and departures in HR system.
• Administer signing of training agreements/scholarships deeds to officers.
• Perform document filing/retrieval and photocopying.
• Update HR transactions in HR system per SOP and submit to HR Supervisor.
• Liaise with stakeholders to resolve operational issues timely.
• Liaise with external vendors such as training providers or medical screening providers.
• Attend meetings and share post-meeting updates.
• Compile reports/submissions using established formats and SOPs.
• Carry out periodic reviews and archive records per data policy.
• Exercise independent analysis and recommend actions per SOP; suggest SOP changes as needed.
• Provide excellent customer service and timely responses to service partners.
• Work with assigned vendors related to business processes.
• Review work processes and systems; suggest improvements for efficiency.
• Participate in change management initiatives due to HR system/policy changes or new technologies.
• Participate in department and organisation-level initiatives or ad-hoc projects.

Skills

HR processing

HR systems

Stakeholder management

MS Office

RPA

Data analytics

AI tools

Payroll software

Communication skills

Teamwork

Education

Business Administration or HR degree

Tools

Access

Macros

Power Query

VBA

Tableau

PowerBI

Job description

What The Role Is

We are seeking a highly motivated Executive to join our Human Resource Services team. As a key member of our organisation, you will be responsible for managing and administering Human Resource Services for our service partners in areas of Appointment, Deployment, Record Management, Benefits, Exit, Medical Screening, Learning and Scholarship Services.

What The Role Is

We are seeking a highly motivated Executive to join our Human Resource Services team. As a key member of our organisation, you will be responsible for managing and administering Human Resource Services for our service partners in areas of Appointment, Deployment, Record Management, Benefits, Exit, Medical Screening, Learning and Scholarship Services.

What You Will Be Working On

• Processing administrative Human Resource services for various client government agencies accurately and in a timely manner in accordance to the standard operating procedures (SOPs) while ensuring compliance with policies and relevant regulations.
• Administer HR services on recruitment, onboarding, pre-service appointments, in-service appointments, deployment, benefits, leave, medical screening, learning, scholarships, sponsorships, course administration and exit administration
• Prepare and issue letters/emails correspondences and related documents
• Conduct appointment formalities
• Process personnel records for new hires, in-service officers, staff movements within/across agencies, re-employed officers and officers leaving service in the HR system.
• Administer signing of training agreements/scholarships deeds to officers
• Undertake administrative work such as document filing/retrieval and photocopying where necessary
• Update HR transactions in HR system based on SOP and submit to HR Supervisor in accurate and timely manner
• Liaise with stakeholders to ensure timely resolution of operational issues.
• Liaise with external vendors such as training providers or medical screening providers
• Attend meetings and share post-meeting updates.
• Compile reports/submissions following established formats and SOP
• Carry out periodic reviews and archive file records regularly based on data policy
• Exercise independent analysis and judgement according to SOPs and recommend course of action when responding to Service Partners. Highlight potential changes required to SOP to HR supervisors due to changes in policy or business process.
• Provide excellent customer service and timely response to service partners to address their queries
• Work with assigned vendors where related to the business process
• Constantly review work processes and systems and suggest possible improvements to achieve greater efficiency and effectiveness
• Participate in the implementation of change management to work processes due to changes in HR system, HR policy or new technologies
• Participate or volunteer in department, cross-departmental and organisation level initiatives, ad-hoc projects or tasks assigned by supervisors or by the organisation.

What We Are Looking For

We are looking for individuals who are passionate to join us in transforming the delivery of Corporate Services for the Public Service. To be successful in the role, you should possess the following attributes and competencies:

• 1 to 2 years of experience in HR processing and handling of HR system is preferred; Candidates without relevant experience but possess good attitude and willingness to learn are welcome to apply
• Preferred Course of Studies in Business Administration or Human Resource
• Strong judgement and analytical skills
• Good attention to details
• Ability to work under pressure and deliver within stipulated timelines
• Effective oral and written communication with good presentation skills
• Ability to work both independently and as part of a team
• Strong stakeholder management and customer service skills
• Logical and Critical thinking abilities
• IT savvy with excellent grasp of Microsoft Office and strong appreciation for current and upcoming technologies such as Robotic Process Automation (RPA), data analytics, artificial intelligence and other tools (e.g., Access, Macros, Power Query, VBA, Tableu, PowerBI) will be advantageous
• Knowledge of HR/Payroll Software (Excelity Payroll, Workday, SAP) will be advantageous.
• Certification in HR or experience in HR will be considered a plus

We regret to inform that only shortlisted candidates will be notified.