Executive Assistant (Excel VBA & reporting) @ Kallang Sector / Up $2800

PERSOL; Singapore; On-site; SGD 32,000 - 52,000; Part time

Job summary

PERSOL is seeking a detail-oriented professional for a 12 months contract at Kallang Sector, Singapore. You will manage Excel spreadsheets and databases, schedule appointments with customers, and plan contractor deployments based on live data.

The role emphasizes high-quality customer service, effective communication, and proactive process improvements. The ideal candidate holds a Diploma, has experience in customer service, strong Excel skills (formulas, macros, data analysis), and the ability

Qualifications

• Diploma required.
• Prior experience in customer service or related role is preferred.
• Strong communication and writing skills are essential.
• Proficiency in Microsoft Excel (formulas, macros, data handling) and large datasets.
• Ability to work independently with minimal supervision.

Responsibilities

• Take ownership of managing excel spreadsheets / database including updating schedules, works carried out etc in the system.
• Provide high quality customer service and professionalism when calling consumers to schedule appointments or for any matters.
• Plan and deploy contractors and teams based on the latest updates in the excel spreadsheets / database.
• Actively collaborate with various stakeholders and teams when handling issues.
• Communicate effectively with consumers and stakeholders to ensure satisfactory and timely resolutions.
• Continuously improve and enhance the spreadsheets / database for easier updating of records and generation of various reports.
• Generate reports for various stakeholders.
• Any other duties as assigned.

Skills

Customer service experience

Strong communication

Excellent writing skills

Independent worker

Education

Diploma

Tools

Microsoft Excel

Job description

Duration: 12 months contract (Extendable / Convertible)

Location: Kallang Sector

Key responsibilities

• Take ownership of managing excel spreadsheets / database including updating schedules, works carried out etc in the system
• Provide high quality customer service and professionalism when calling consumers to schedule appointments or for any matters
• Plan and deploy contractors and teams based on the latest updates in the excel spreadsheets / database
• Actively collaborate with various stakeholders and teams when handling issues
• Communicate effectively with consumers and stakeholders to ensure satisfactory and timely resolutions
• Continuously improve and enhance the spreadsheets / database for easier updating of records and generation of various reports
• Generate reports for various stakeholders
• Any other duties as assigned

About you

• Diploma
• Prior experience in customer service or a related role
• Strong communication and writing skills
• Highly proficient in Microsoft Excel (e.g. formulas, Macro, basic analysis) and comfortable working with large datasets
• Adaptable and with the ability to work independently with minimal supervision
• Positive attitude with a proactive mindset and willingness to take initiative in process improvements

We regret to inform that only shortlisted candidates will be notified.