Executive Assistant (Excel VBA / Reporting) @ Kallang Sector / Up $2900

PERSOL; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

PERSOL in Singapore is seeking a contractor for a 12 months assignment located in Kallang Sector. You will take ownership of managing spreadsheets and databases, updating schedules and records, and generating reports for stakeholders.

You will provide high quality customer service when contacting consumers to schedule appointments, plan and deploy contractors based on data updates, and collaborate with various teams to resolve issues. The role requires initiative and strong Excel skills.

Qualifications

• Diploma holder with relevant experience in customer service.
• Experience handling large datasets.
• Strong written and verbal communication.
• Proficient in Excel (formulas, Macro) and reporting.
• Able to work independently with minimal supervision.

Responsibilities

• Manage excel spreadsheets and databases including updating schedules.
• Provide high quality customer service when calling consumers to schedule appointments.
• Plan and deploy contractors and teams based on data updates.
• Collaborate with stakeholders to handle issues.
• Communicate with consumers and stakeholders for timely resolutions.
• Enhance spreadsheets and databases for easier record updates and reporting.
• Generate reports for stakeholders.
• Handle any other duties as assigned.

Skills

Excel expertise

Customer service

Communication

Data handling

Initiative

Education

Diploma

Tools

Microsoft Excel

Job description

Duration: 12 months contract (Extendable / Convertible)

Location: Kallang Sector

Key responsibilities

• Take ownership of managing excel spreadsheets / database including updating schedules, works carried out etc in the system

• Provide high quality customer service and professionalism when calling consumers to schedule appointments or for any matters

• Plan and deploy contractors and teams based on the latest updates in the excel spreadsheets / database

• Actively collaborate with various stakeholders and teams when handling issues

• Communicate effectively with consumers and stakeholders to ensure satisfactory and timely resolutions

• Continuously improve and enhance the spreadsheets / database for easier updating of records and generation of various reports

• Generate reports for various stakeholders

• Any other duties as assigned

About you

• Diploma

• Prior experience in customer service or a related role

• Strong communication and writing skills

• Highly proficient in Microsoft Excel (e.g. formulas, Macro, basic analysis) and comfortable working with large datasets

• Adaptable and with the ability to work independently with minimal supervision

• Positive attitude with a proactive mindset and willingness to take initiative in process improvements

We regret to inform that only shortlisted candidates will be notified.