Admin Officer (Excel VBA & Reporting) - Kallang Sector

PERSOL; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

PERSOL in Singapore invites a detail-oriented administrator to join on a 12-month contract (extendable/convertible) at the Kallang Sector site. You will manage spreadsheets and databases, update schedules, and coordinate with contractors to plan and deploy teams, ensuring accurate records and timely reporting.

The role emphasizes strong written and verbal communication, outstanding Excel skills (formulas, macros, data analysis), and the ability to work independently with minimal supervision

Qualifications

• Diploma required.
• Prior experience in customer service or related role.
• Strong communication and writing skills.
• Highly proficient in Microsoft Excel (formulas, Macro, basic analysis) and comfortable with large datasets.
• Adaptable and able to work independently with minimal supervision.
• Positive attitude with initiative in process improvements.

Responsibilities

• Take ownership of managing excel spreadsheets / database including updating schedules, works carried out etc in the system
• Provide high quality customer service and professionalism when calling consumers to schedule appointments or for any matters
• Plan and deploy contractors and teams based on the latest updates in the excel spreadsheets / database
• Actively collaborate with various stakeholders and teams when handling issues
• Communicate effectively with consumers and stakeholders to ensure satisfactory and timely resolutions
• Continuously improve and enhance the spreadsheets / database for easier updating of records and generation of various reports
• Generate reports for various stakeholders
• Any other duties as assigned

Skills

Customer service experience

Communication

Excel proficiency

Independent worker

Process improvement

Education

Diploma

Tools

Microsoft Excel

Job description

Duration: 12 months contract (Extendable / Convertible)

Location: Kallang Sector

Key responsibilities

• Take ownership of managing excel spreadsheets / database including updating schedules, works carried out etc in the system

• Provide high quality customer service and professionalism when calling consumers to schedule appointments or for any matters

• Plan and deploy contractors and teams based on the latest updates in the excel spreadsheets / database

• Actively collaborate with various stakeholders and teams when handling issues

• Communicate effectively with consumers and stakeholders to ensure satisfactory and timely resolutions

• Continuously improve and enhance the spreadsheets / database for easier updating of records and generation of various reports

• Generate reports for various stakeholders

• Any other duties as assigned

About you

• Diploma

• Prior experience in customer service or a related role

• Strong communication and writing skills

• Highly proficient in Microsoft Excel (e.g. formulas, Macro, basic analysis) and comfortable working with large datasets

• Adaptable and with the ability to work independently with minimal supervision

• Positive attitude with a proactive mindset and willingness to take initiative in process improvements

We regret to inform that only shortlisted candidates will be notified.