Admin Officer (Large Excel Datasets / Up $2900 / Kallang Sector)

PERSOL; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

PERSOL in Singapore is seeking a detail-oriented administrator to manage Excel spreadsheets and databases, schedule appointments, and coordinate contractor teams. You will provide professional customer service, collaborate with multiple stakeholders, and help generate operational reports.

The role requires strong Excel skills, a diploma, and the ability to work independently with a proactive mindset. This is a 12-month contract opportunity located at Kallang Sector.

Qualifications

• Diploma in any field.
• Experience in customer service or related role.
• Strong written and verbal communication skills.
• Advanced Microsoft Excel skills including formulas and macros.
• Able to work independently with minimal supervision and take initiative.

Responsibilities

• Take ownership of managing Excel spreadsheets and databases, updating schedules and work carried out.
• Provide high quality customer service when calling consumers to schedule appointments.
• Plan and deploy contractors and teams based on latest spreadsheet updates.
• Collaborate with stakeholders to handle issues and communicate resolutions.
• Generate reports for various stakeholders.
• Continuously improve spreadsheets and data systems for easier updates.

Skills

Communication skills

Writing skills

Independent worker

Proactive mindset

Customer service

Education

Diploma

Tools

Microsoft Excel

Excel macros

Job description

Duration: 12 months contract (Extendable / Convertible)

Location: Kallang Sector

Key responsibilities

• Take ownership of managing excel spreadsheets / database including updating schedules, works carried out etc in the system
• Provide high quality customer service and professionalism when calling consumers to schedule appointments or for any matters
• Plan and deploy contractors and teams based on the latest updates in the excel spreadsheets / database
• Actively collaborate with various stakeholders and teams when handling issues
• Communicate effectively with consumers and stakeholders to ensure satisfactory and timely resolutions
• Continuously improve and enhance the spreadsheets / database for easier updating of records and generation of various reports
• Generate reports for various stakeholders
• Any other duties as assigned

About you

• Diploma
• Prior experience in customer service or a related role
• Strong communication and writing skills
• Highly proficient in Microsoft Excel (e.g. formulas, Macro, basic analysis) and comfortable working with large datasets
• Adaptable and with the ability to work independently with minimal supervision
• Positive attitude with a proactive mindset and willingness to take initiative in process improvements

We regret to inform that only shortlisted candidates will be notified.