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PERSOL Singapore is seeking a proactive, detail‑oriented administrative specialist to manage Excel spreadsheets and databases, update schedules, and coordinate contractor deployments. The role requires strong written and verbal communication, a diploma, and comfort handling large datasets.
You will work with multiple teams to resolve issues, provide courteous customer service when scheduling appointments, and continuously enhance reporting tools and processes.
Duration: 12 months contract (Extendable / Convertible)
Location: Kallang Sector
Take ownership of managing excel spreadsheets / database including updating schedules, works carried out etc in the system
Provide high quality customer service and professionalism when calling consumers to schedule appointments or for any matters
Plan and deploy contractors and teams based on the latest updates in the excel spreadsheets / database
Actively collaborate with various stakeholders and teams when handling issues
Communicate effectively with consumers and stakeholders to ensure satisfactory and timely resolutions
Continuously improve and enhance the spreadsheets / database for easier updating of records and generation of various reports
Generate reports for various stakeholders
Any other duties as assigned
Diploma
Prior experience in customer service or a related role
Strong communication and writing skills
Highly proficient in Microsoft Excel (e.g. formulas, Macro, basic analysis) and comfortable working with large datasets
Adaptable and with the ability to work independently with minimal supervision
Positive attitude with a proactive mindset and willingness to take initiative in process improvements
We regret to inform that only shortlisted candidates will be notified.