Executive Assistant (Admin Support) | Healthcare | Up to $3000

MCI CONSULTING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare consulting firm in Singapore is seeking an Executive Assistant to provide operational and administrative support within the Operating Theatre. This role involves managing scheduling, patient communication, and coordinating closely with clinical teams for efficient operations. Candidates should possess a diploma and have at least 2 years of relevant experience. Strong scheduling and communication skills are essential. Apply now and join a dynamic team to enhance patient care and operational efficiency.

Qualifications

• Minimum 2 years of relevant working experience preferred.
• Experience with customer feedback resolution is beneficial.

Responsibilities

• Manage daily operating theatre scheduling.
• Coordinate with doctors and anaesthetists for case arrangements.
• Contact patients for reminders and queries.
• Assist in resolving daily email requests and customer feedback.

Skills

Patient communication

Scheduling

Coordination

Professional phone etiquette

Education

Diploma from a recognised institution

Job description

📍 Kent Ridge (West Region)
🕗 Office Hours: 8.30am – 6pm, Monday to Friday

About the Role

We are looking for an Executive Assistant / Senior Executive Assistant to provide specialised operational and administrative support within the Operating Theatre (OT). You will play a key role in OT scheduling, patient communication, and coordination with clinical teams to ensure smooth daily operations.

Key Responsibilities

Operating Theatre Scheduling & Coordination

• Manage daily OT scheduling and finalise OT listings for timely dissemination.
• Coordinate closely with Clinics, Doctors, and Anaesthetists on case arrangements.
• Ensure accurate scheduling and optimal utilisation of OT resources.
• Finalise and release daily OT listings within stipulated timelines.

Patient Communication & Reminders

• Contact patients to remind them of surgery reporting time, location, and fasting instructions.
• Ensure all pre-operative calls are completed.
• Maintain professional phone etiquette and ensure accurate documentation of all call logs.
• Address surgery‑related patient queries promptly.

Emergency OT (EOT) Case Management

• Coordinate emergency cases with Doctors, Anaesthetists, OT Nurses and Radiographers.
• Ensure accurate documentation and adherence to prioritisation protocols.
• Handle fast‑paced and dynamic changes efficiently.

General Administrative & Support Duties

• Assist in resolving customer feedback and managing daily email requests.
• Collate statistics and prepare required reports.
• Guide and support junior staff where needed.
• Perform any other duties assigned by Reporting Officer or supervisors.

Requirements

• Diploma from a recognised institution.
• At least 2 years of relevant working experience preferred.

Please submit your updated resume in MS Words format by using theAPPLY NOW BUTTON.

We regret to inform that only shortlisted candidates would be notified.

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Kenneth Isaac Peter
Registration Number: R25127720
MCI Consulting Pte Ltd (EALicence:13C6730)