EXECUTIVE (ADMIN & WELFARE) (DSC/ET)

Singapore Technologies Engineering Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology and engineering firm in Singapore is looking for a meticulous and service-oriented candidate to manage admin and welfare programmes. You'll oversee contractors, address customer feedback, and improve efficiency through collaborative effort. The ideal candidate should hold a diploma and possess strong IT skills, particularly in MS Office, along with a positive attitude and excellent interpersonal skills. This role offers competitive remuneration and a collaborative workplace culture.

Benefits

Competitive remuneration

Comprehensive benefits

Collaborative workplace

Qualifications

• Diploma holder in any discipline.
• IT proficiency, especially with MS Office, including advanced Excel skills.
• Strong customer service orientation with excellent interpersonal and communication skills.

Responsibilities

• Manage admin & welfare programmes and collaborate with contractors.
• Conduct regular reviews of work processes to improve efficiency.
• Answer all enquiries related to admin & welfare programmes.
• Prepare regular reports on programme performance.

Skills

IT proficiency

Customer service orientation

Interpersonal skills

Communication skills

Attention to detail

Education

Diploma in any discipline

Tools

MS Office (Excel)

Job description

Job ID: 20509 | Location: Digital Hub, SG

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real‑world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange. Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – eServ

Join us at eServ, where reliability, excellence, and ethical business practices converge to redefine Business Process Outsourcing (BPO) services. As one of Singapore's premier home‑grown BPO providers, we pride ourselves on our proven track record of financial strength, reliability, and ethical conduct. We don't just offer typical BPO solutions; we are your strategic partner, committed to delivering exceptional value and bridging the gaps that hinder business growth. Our wide range of services spans finance, payroll, HR, customer care, training and development, and advisory services, all designed to address the intricate challenges that businesses encounter in today's dynamic landscape. Partner with us and experience a seamless journey towards operational excellence and sustainable growth.

Together, We Can Make A Significant Impact

We are seeking a meticulous and service‑oriented candidate.

Be Part of Our Success

• Manage admin & welfare programmes, contractors/partners, customers and other stakeholders.
• Collaborate with contractors/partners to ensure admin & welfare programmes meet SLAs/KPIs.

• Conduct regular reviews of work processes to improve team efficiency and productivity.
• Answer all enquiries related to admin & welfare programmes.
• Manage procurement (purchase requests/orders) and monitor payment status.
• Investigate and resolve customer feedback and complaints.
• Prepare regular reports on programme performance.
• Perform any other duties as requested for the management of admin & welfare programmes.

Qualities We Value

• Diploma holder in any discipline.
• IT proficiency, especially with MS Office (advanced Excel skills including Pivot Tables and VLOOKUP).
• Strong customer service orientation with excellent interpersonal and communication skills (oral/written).
• Pleasant and positive working attitude.
• Proactive and self‑motivated team player.
• Ability to work independently in a dynamic environment.
• Meticulous attention to detail.
• Ability to work under pressure and meet deadlines.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting‑edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.