Evaluation Research Officer (Research Unit)

Singapore Children's Society; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A social service organization in Singapore seeks a motivated professional to support program evaluation and management. Responsibilities include developing frameworks, collaborating with teams, and managing knowledge products. The ideal candidate will hold an Honours Degree in Social Work, Sociology, or Psychology, have strong project management skills, and be proficient in data analysis. This role requires excellent communication and interpersonal skills, and the ability to work independently and collaboratively.

Qualifications

• Open to social service practitioners with an interest in evaluation and research.
• Strong attention to detail and proficiency in data analysis.
• Self-motivated and able to manage multiple tasks.

Responsibilities

• Support the development of concept papers and evaluation frameworks.
• Collaborate with practitioners to evaluate programs.
• Contribute to team efforts such as research newsletters and events.

Skills

Project management

Quantitative data analysis

Qualitative data analysis

Communication skills

Interpersonal skills

Education

Honours Degree in Social Work/Sociology/Psychology

Job description

Job Responsibilities

Overall

• Responsibilities include supporting the development of concept papers (TOC, logic model, needs analysis), proposal of suitable frameworks, methods and tools for programme evaluation, analysis of results, and contributing to reports detailing findings and recommendations.
• Work collaboratively with social service practitioners, other research officers, and/or management to evaluate programmes and services.
• Contribute to other team efforts, such as research newsletters, research grant, organizing of events.
• Other tasks assigned by supervisor.

Support in MEL

• Support in reviewing documents related to programme development and evaluation (programme proposals, TOC, logic model, needs analysis, evaluation reports etc)
• Support in developing Monitoring, Evaluation and Learning systems to assist in ongoing work and assess impact.
• Provide support to programme teams in planning data collection, analysis and sense making to articulate outcomes.

Project Management

• Assist in project management related to programme development and evaluation support to ensure they are completed in time while assuring quality. This includes:
  • The different workflows are delivered in line with requirements and timeframes.
  • Proactively collaborate and communicate with social service practitioners to ensure work related to monitoring and evaluation are conducted as planned in a timely manner.
  • Support in other tasks related to project management.
• Contribute to developing and managing knowledge products (knowledge management) of the project (case studies, documentation of lesson learnt, best practices)

Requirements

• Honours Degree in Social Work/ Sociology/ Psychology or related discipline. Open to social service practitioners with keen interest in evaluation and research.
• Past work experience in evaluation is preferred.
• Prior experience in conducting research and knowledge of social service sector preferred but not necessary.
• Strong attention to detail, including proficiency in using quantitative and qualitative data.
• Excellent project management, planning, organisation and coordination skills, and proactiveness in working with the team and other teams.
• Willing to undertake different types of work.
• Good written and verbal communication skills.
• Good interpersonal skills.
• Self‑motivated and able to work independently to manage multiple tasks simultaneously.
• Be comfortable working collaboratively in a team and in liaising with multiple parties.
• Knowledge on writing reports, and designing tools for data collection, analysis, managing databases and writing reports.