EUC & Desktop Support Engineer

The Supreme HR Advisory Pte. Ltd.

Singapore

On-site

SGD 31,000 - 39,000

Full time

3 days ago

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Benefits offered by this job

5-day work week

On-site location: Toh Guan Road

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Desktop Support Engineer to maintain and support client desktop environments on-site at the Toh Guan Road location. The role requires strong Windows 10/11 knowledge and hands-on imaging via PXE.

You will manage incidents, IMAC and deskside services, and hardware/software break-fix while handling conference room and remote support. 2–4 years of experience in engineering firms or large companies is preferred.

Qualifications

Knowledge of Windows 10/11 OS and IT support fundamentals.
Imaging Windows 11 using PXE boot.
Experience with SCCM, Software Center and manual software installs.
Hands-on hardware experience including Dell break-fix.

Responsibilities

Manage desktop incidents from start to resolution.
Handle IMAC and deskside support services.
Perform hardware and software break-fix for laptops/desktops.
Provide conference room, remote desktop and event support at client sites.
Maintain desktop configurations, patch updates and hardware replacements.
Analyze service desk data to identify training needs and automation opportunities.
Ensure correct desktop images are installed on devices.
Monitor security profiles and antivirus, enforce compliance.
Provide VIP deskside support and be the primary IT contact on site.