End-User Computing Operations Specialist

Support & Consulting GmbH; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

Israelvcforum in Singapore is looking for an Ops Support Executive to support facility management of client platforms. The role emphasizes troubleshooting, incident response, and the maintenance of IT systems. Candidates should have experience with desktop support and familiarity with various operating systems and devices.

Ideal applicants possess a Nitec or Higher Nitec in an IT-related field. Strong communication skills are essential, and those with additional experience in desktop support tools will be at an advantage.

Qualifications

• Experience with Microsoft Windows OS and Microsoft Office Suite.
• Knowledge of Cloning Tools, MAC OS, and Antivirus/Malware software is advantageous.

Responsibilities

• Responsible for installation and daily operations support.
• Troubleshoot client platform related problems.
• Respond to incidents and provide status updates.
• Perform service requests related to client platforms.
• Monitor service levels and maintain configuration of systems.
• Involve in client platform implementation/upgrade project.

Skills

Desktop troubleshooting skills

Familiarity with iOS and Android devices

Good communication and interpersonal skills

Enterprise desktop support experience

Education

Nitec/Higher Nitec in IT-related discipline

Job description

Israelvcforum in Singapore is looking for an Ops Support Executive to support facility management of client platforms. The role emphasizes troubleshooting, incident response, and the maintenance of IT systems. Candidates should have experience with desktop support and familiarity with various operating systems and devices.

Ideal applicants possess a Nitec or Higher Nitec in an IT-related field. Strong communication skills are essential, and those with additional experience in desktop support tools will be at an advantage.