Desktop Support & IT Operations Specialist

Support & Consulting GmbH; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Israelvcforum is seeking a skilled Desktop Support Technician in Singapore to be the first contact point for customers and assist them with various IT topics. The role involves providing prompt assistance, adhering to IT standards and ensuring compliance with licenses and operations.

The successful candidate will possess an ITE/Diploma with 4 years of relevant experience, strong knowledge of Microsoft Windows 10 and Office 365, and excellent communication skills. Certification in CompTIA A+ or equivalent is preferred.

Qualifications

• Min. ITE/Diploma graduate with 4 years experience in desktop support or IT related roles.
• Min 3 years experience in Microsoft Windows 10 and Microsoft Office 365.
• Basics skills in understanding active directory, OneDrive, servers, networking, storage, and cloud technologies.
• Good verbal and written communication skills.

Responsibilities

• Performed Desktop Support services to users.
• Received, prioritized, documented, and actively resolved end user help requests.
• Performed asset inventories.
• Created and updated work instructions as necessary.

Skills

Microsoft Windows 10

Microsoft Office 365

Active Directory

Remote Support

Communication

Project Management

Education

ITE/Diploma

Tools

CompTIA A+

CompTIA Security+

CompTIA Network+

Microsoft Certified: Windows Client

Microsoft Certified: Managing Modern Desktops

Job description

Israelvcforum is seeking a skilled Desktop Support Technician in Singapore to be the first contact point for customers and assist them with various IT topics. The role involves providing prompt assistance, adhering to IT standards and ensuring compliance with licenses and operations.

The successful candidate will possess an ITE/Diploma with 4 years of relevant experience, strong knowledge of Microsoft Windows 10 and Office 365, and excellent communication skills. Certification in CompTIA A+ or equivalent is preferred.