Ecommerce Executive

Revolution Media; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A media company in Singapore is seeking an E-commerce Operations Assistant to support and streamline the subscription and distribution processes for various editions. Responsibilities include coordinating shipments, monitoring stock levels, and ensuring compliance with customs regulations. The ideal candidate should have experience in e-commerce operations, strong organizational skills, and the ability to manage logistics effectively. This role offers opportunities to work closely with finance and distribution teams.

Qualifications

• Experience in e-commerce operations and logistics coordination.

Responsibilities

• Coordinate with distribution partners and brands for deliveries.
• Ensure accurate stock levels on the e-commerce platform.
• Monitor and manage customer orders and shipping updates.
• Assist with customs and international shipment compliance.
• Co-ordinate with forwarders and postal agents for magazine distribution.
• Optimize renewal and subscriptions for the magazine.
• Organize logistics records and documentation.
• Attend to walk-in guests or vendors.

Job description

The incumbent will assist the Manager of Ecommerce & Operations to administer and process matters pertaining to the subscription and distribution of various editions worldwide as well as Ecommerce order fulfillment.

Responsibilities

Coordinate with contracted distribution partners and liaise with brands to ensure the timely delivery of watch shipments

Assist to ensure accurate stock levels are reflected on Revolution shop via Shopify

Assist to ensure efficient and smooth running of e-Commerce operations

Co-ordinate with forwarders for deliveries/insurance coverages for watches

Monitor and follow up on customer orders to ensure timely updates on shipping, delays, or stock issues.

Ensure compliance with customs and import/export requirements for international shipments

Prepare and verify invoices to third-party service providers, ensuring accuracy, and liaise with the finance department for processing.

Magazines Subscriptions & Circulation

Co-ordinate with forwarders e.g. Fedex and DHL, postal agents, printers and suppliers to provide accurate documentation for distribution and deliveries for the various editions and ensure that magazines are on schedule.

Assist in responding to queries regarding subscriptions, e-commerce and circulation in a timely manner.

Assist to optimize renewal and subscriptions of the magazine

Review mailing lists and make any additions or removals

Assist to identify key distribution channels

Assist in monthly stock count and audit of inventory with Finance Team on last working day of month

Maintain and organize logistics and inventory records, ensuring all documentation is up-to-date and accurate.

Manage administration duties – attend meetings on logistics matters

Manage and monitor packing materials stock level

Assist to attend to walk-in guest or vendors

Other ad-hoc duties as assigned by Management.