East Region Aftersales Service Supervisor

HR FOCUS; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading service company in Singapore is seeking a dedicated professional to ensure customer satisfaction with aftersales services. As a supervisor, you will oversee technicians, execute service activities, and liaise with departments to meet customer needs efficiently. The candidate should have at least NTC 2/3 qualification, 2 years of relevant experience, and must communicate fluently with Chinese-speaking customers. A valid Class 3 driving license is required. If you're ready for the next step in your career, apply today!

Qualifications

• At least 2 years of experience in the related industry or relevant experience.
• Ability to communicate effectively with Chinese-speaking customers is necessary.
• Possess valid Class 3 driving license is required.

Responsibilities

• Ensure overall customer satisfaction with aftersales service.
• Execute core processes for service activities.
• Supervise the work of technicians efficiently.
• Liaise with other departments to meet customer needs.
• Take initiative to ensure smooth operations.

Skills

Good communication skills

Interpersonal skills

Fluent Chinese communication

Education

NTC 2/3 or equivalent

Tools

Valid Class 3 driving license

Job description

A leading service company in Singapore is seeking a dedicated professional to ensure customer satisfaction with aftersales services. As a supervisor, you will oversee technicians, execute service activities, and liaise with departments to meet customer needs efficiently. The candidate should have at least NTC 2/3 qualification, 2 years of relevant experience, and must communicate fluently with Chinese-speaking customers. A valid Class 3 driving license is required. If you're ready for the next step in your career, apply today!