E-Commerce Operation Assistant | $2100 | Millenia Walk

Harvey Norman; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A leading retail company in Singapore is looking for a part-time team member for their Click & Collect centre. Responsibilities include accurately packing eCommerce orders, assisting customers, and supporting daily operations. Candidates must have a minimum of GCE ‘N’ Level or equivalent and at least one year of experience. This role requires working on weekends and public holidays, making it ideal for those passionate about technology and sales.

Qualifications

• Minimum GCE ‘N’ Level or equivalent.
• Willingness to work both weekends and public holidays.
• Passion for technology and sales.
• Minimum of 1 year experience.

Responsibilities

• Perform packing of eCommerce orders accurately.
• Attend to customers at the Click & Collect Counter.
• Support eCommerce operations team with orders and returns.
• Work with retail and third-party delivery partners.
• Manage daily operations of the Click & Collect centre.

Skills

Customer service

eCommerce order processing

Attention to detail

Communication skills

Education

GCE ‘N’ Level or equivalent

Job description

📍 Location: Millenia Walk

🕐 Working Hours: 5 Days Work Week (Must Work on Both Weekends & PH)

🕐 Operating Hours: 10:30AM - 9:30PM

Part Time: $12/hr (Able to start immediate)

🛠️ Job Duties

• Perform packing of eCommerce orders accurately and efficiently to ensure items are prepared for collection or delivery in good condition.
• Attend to customers at the Click & Collect Counter on enquiries, concerns and requests regarding ecommerce orders. Maintain and provide good customer service levels at all times to fulfill customers’ ecommerce orders.
• Support the eCommerce operations team in the processing of ecommerce orders and returns from customers.
• Working with retail and third-party delivery partners to ensure all orders and returns are fulfilled.
• Responsible for the day-to-day operations of the Click & Collect centre.

✅ Requirements

• Min. GCE ‘N’ Level or equivalent
• Willing to work on both weekends & public holidays
• Passion for Tech & Sales
• Min. 1 year experience