E-COMMERCE ASSOCIATE

AMBER MARINE SUPPLIES PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading marine supply company in Singapore is seeking a candidate to manage its e-commerce product portfolio. Responsibilities include product management on platforms like Lazada and Shopee, executing promotions, handling customer queries, and providing performance reports. The ideal candidate should possess a diploma and have at least one year of relevant experience. A self-driven attitude and ability to work independently are essential for success in this role.

Qualifications

• At least 1 year of experience in handling e-commerce platforms such as Lazada and Shopee.
• Able to work independently and be self-driven.

Responsibilities

• Manage product uploads and updates on e-commerce platforms.
• Plan and execute promotional activities.
• Handle customer-related engagements and admin duties.
• Set up new shops on e-commerce platforms.
• Work with internal departments for timely shipments.
• Provide performance analysis and reports.

Skills

Handling E-commerce platforms

Team collaboration

Self-motivated

Education

Diploma

Job description

Job Description

• Manage the company’s product portfolio on marketplaces where applicable including product upload, product updates, delisting, returns, defects management, replenishments and content updates.
• Plan, organize and execute monthly promotional activities. Liaise with e-marketplaces’ Account Managers for maximizing exposure and support.
• Administrative duties including handling all customer-related engagement in relation to delivery or product issues, special orders, online sales invoices and complaints etc. Ad hoc admin duties whenever needed.
• Able to set up new shops on e-commerce platform.
• Work closely with internal departments to ensure timely shipments and inventory management, and review fulfillment/delivery options at all times.
• Provide analysis & performance reports including daily, weekly and monthly reporting of KPIs and recommending changes to improve performance to achieve profit & loss results.

Requirements

• Diploma with at least 1 year work experience in handling E-commerce platform, such as Lazada, Shopee.
• Good team player who can work independently, self-driven and result oriented.

Working hours

• Monday - Friday (8.30 am to 5.30 pm)
• Saturday (8.30 am to 3.00 pm)