Dynamic Service Scheduler & Admin Specialist

dormakaba International Holding AG; Singapore; On-site; SGD 45,000 - 67,000; Full time

Job summary

dormakaba International Holding AG in Singapore is seeking a Service Specialist to efficiently manage schedules and resources for our deployment team. You will coordinate between Service Sales and Operations, handle customer inquiries, and prepare quotations, invoices, and reports to support service delivery.

The role requires strong organizational skills, excellent communication, and solid knowledge of Microsoft Excel.

Qualifications

• NITEC/Diploma in business administration or equivalent.
• Previous admin or coordination experience is a plus.
• On-the-job training provided for non-experienced candidates.

Responsibilities

• Provide shared support to Service Sales & Operations team.
• Handle customer enquiries via phone and emails in assigned territory.
• Manage administrative tasks such as quotations, invoices, pick lists, reports, and other documentation.
• Effectively schedule on customer work orders for Service Engineers and ensure smooth field support operations.

Skills

Dynamic coordination

Communication skills

Microsoft Excel

Education

NITEC/Diploma in business administration or equivalent

Job description

dormakaba International Holding AG in Singapore is seeking a Service Specialist to efficiently manage schedules and resources for our deployment team. You will coordinate between Service Sales and Operations, handle customer inquiries, and prepare quotations, invoices, and reports to support service delivery.

The role requires strong organizational skills, excellent communication, and solid knowledge of Microsoft Excel.