Operations Coordinator: Scheduling, Client Care & Admin

Ckse; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Ckse is seeking an Operations Administrator to coordinate daily office and service operations in Singapore. You will oversee quality control, logistics, manpower deployment and scheduling to ensure contract standards are met.

You will attend site meetings, handle client inquiries, prepare reports, manage recruitment for the operations department and provide administrative support across teams. Strong communication and detail orientation are essential.

Qualifications

• Diploma or degree is preferred.
• Minimum 2 years of experience as an operations administrator or similar.
• Strong organizational and administrative skills.
• Excellent written and verbal communication.
• Detail-oriented with a results-driven approach.
• Proficient in Microsoft Office and data management software.
• Ability to multitask.

Responsibilities

• Able to communicate well/fast with client, floater and cleaner through various channels (phone calls, messages, emails, walk-ins).
• Ensure daily operations run smoothly including quality control and logistics.
• Deploy manpower and schedule operations to meet contract standards.
• Attend meetings and respond to customer feedback for expeditious closure.
• Maintain positive, professional client relations and handle inquiries/ complaints.
• Arrange floater/cleaner schedules and monitor cleaning standards.
• Manage maintenance of office/facility equipment and solutions.
• Provide administrative support to other departments or projects.
• Oversee recruitment for the operations department and ensure pipeline of staff.
• Maintain relationships with clients and ensure satisfaction.
• Attend site meetings with customers and prepare reports.
• Assist with ad hoc duties as needed.

Skills

Organizational skills

Communication skills

Attention to detail

Multitasking

Data management

Administrative support

Education

Diploma or degree preferred

Tools

Microsoft Office

Job description

Ckse is seeking an Operations Administrator to coordinate daily office and service operations in Singapore. You will oversee quality control, logistics, manpower deployment and scheduling to ensure contract standards are met.

You will attend site meetings, handle client inquiries, prepare reports, manage recruitment for the operations department and provide administrative support across teams. Strong communication and detail orientation are essential.