Desktop Support Engineer – On‑Site IT Specialist

ST ENGINEERING E-SERVICES PTE. LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading technology and services provider in Singapore is looking for a proactive Desktop Engineer to join their IT support team. The successful candidate will handle on-site helpdesk support, troubleshoot various technical issues, and collaborate with vendors and clients. A minimum of 1-2 years in desktop support or IT helpdesk is required, along with basic networking knowledge. This position offers a chance to work on innovative technologies in a collaborative environment.

Benefits

Competitive remuneration

Comprehensive benefits

Collaborative workplace

Qualifications

• Minimum 1–2 years of relevant experience in desktop support or IT helpdesk roles.
• Basic networking knowledge (e.g., IP addressing, DNS, DHCP, LAN/WAN troubleshooting).

Responsibilities

• Provide on-site helpdesk support for end-users, troubleshooting various IT issues.
• Liaise with vendors and clients to resolve IT-related issues.
• Install and maintain desktop and laptop systems.
• Document issues and resolutions accurately.
• Assist in IT projects such as upgrades and new deployments.
• Ensure compliance with IT policies and procedures.
• Conduct end-user training and briefing.

Skills

Desktop support experience

Basic networking knowledge

Helpdesk proficiency

Job description

A leading technology and services provider in Singapore is looking for a proactive Desktop Engineer to join their IT support team. The successful candidate will handle on-site helpdesk support, troubleshoot various technical issues, and collaborate with vendors and clients. A minimum of 1-2 years in desktop support or IT helpdesk is required, along with basic networking knowledge. This position offers a chance to work on innovative technologies in a collaborative environment.