Desktop Support Engineer — Bilingual EN/Mandarin

OPUS IT SERVICES PTE LTD; Singapore; Presencial; SGD 31.000 - 47.000; Jornada completa

Descripción de la vacante

OPUS IT SERVICES PTE LTD in Singapore is looking for an IT Support and Asset Management specialist for a 2-year contract based at Paya Lebar. The role requires bilingual English & Mandarin and the ability to clear MSD security clearance.

You will manage computing devices, provide end-user support, coordinate with vendors, and train users. Working hours are Mon-Fri, 8:30 am–6:00 pm. Eligibility is Singaporean only and on-site work.

Formación

• Higher Nitec or Diploma in IT is required.
• 1-2 years' experience in IT support or similar role.
• Experience with computing devices and end-user support.
• Bilingual in English & Mandarin is required.

Responsabilidades

• Perform Asset Management of Infrastructure and Computing Devices.
• Provide computer support services (Troubleshooting, patching, configuration, testing, and maintenance) for supported software and hardware.
• Work with 3rd party vendors.
• Provide Training, Coaching and Orienting users on how to use computer devices.
• Be responsible for completing assigned tasks on time and to user satisfaction.
• Must be able to handle helpdesk duties.

Conocimientos

English & Mandarin bilingual

Customer service

IT troubleshooting

Educación

Higher Nitec / Diploma in IT

Herramientas

Windows

iOS

Android

Descripción del empleo

OPUS IT SERVICES PTE LTD in Singapore is looking for an IT Support and Asset Management specialist for a 2-year contract based at Paya Lebar. The role requires bilingual English & Mandarin and the ability to clear MSD security clearance.

You will manage computing devices, provide end-user support, coordinate with vendors, and train users. Working hours are Mon-Fri, 8:30 am–6:00 pm. Eligibility is Singaporean only and on-site work.