Desktop/IT Engineer - (OJTProvided - Entry Level)

Alphaeus Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A healthcare solutions provider in Singapore is seeking an entry-level candidate to troubleshoot client platform issues and manage implementation projects. Candidates should have at least a NITEC qualification, be IT savvy, and be comfortable working in a healthcare environment. On-the-job training and medical coverage are provided. Ideal for fresh graduates looking to enter the field.

Benefits

On job training provided

Insurance & medical coverage

Qualifications

• Good command in English to liaise with different entities.
• IT savvy with basic understanding of IT.
• Comfortable working in a healthcare environment.

Responsibilities

• Perform troubleshooting for client platform related problems.
• Respond promptly to incidents and provide resolutions.
• Monitor service levels and maintain system configurations.

Skills

Good command in English

IT savvy

Ability to work in healthcare environment

Education

NITEC/Higher NITEC

Job description

Responsibilities

• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service requests related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involved in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems.
• Manage systems changes through change request process & provide status reports to the relevant parties.
• Perform client platform related presales tasks.
• Gather business & or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meets requirement. Propose and implement action plans when required.
• Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

Requirements

• Good command in English to liaise with different entities
• Candidate must possess at least NITEC/Higher NITEC and above
• IT savvy / Basic Understanding of IT
• Comfortable working in healthcare environment
• Comfortable take MMR & TDAP Vaccine (Claimable)

Details

• Entry Level, No Experience Required
• On Job Training Provided
• Insurance & Medical covered