Desktop Engineer: Hardware Repair & Asset Support

STEFANINI SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

STEFANINI SINGAPORE PTE. LTD. provides on-site hardware support across client locations in Singapore, focusing on rapid break/fix, preventative maintenance, and asset management. You will troubleshoot hardware issues, manage ServiceNow tickets, coordinate with OEMs, and maintain inventories and spare parts to ensure uninterrupted operations.

Strong communication, teamwork, and the ability to work independently are essential as you support multiple sites and travel locally as needed.

Qualifications

• Experience diagnosing and repairing hardware components.
• Familiarity with ServiceNow for ticketing and incident management.
• Strong communication and customer-facing skills.

Responsibilities

• Troubleshoot and repair hardware issues.
• Manage ServiceNow tickets and queues.
• Perform preventative hardware maintenance.
• Assist OEM vendors for warranty repairs onsite.
• Inventory hardware and spare parts.
• Escort OEM technicians onsite.
• Travel to other sites as needed.

Skills

Troubleshooting

ServiceNow

Hardware repair

Ticketing

Customer service

Communication

Teamwork

Independent work

Inventory management

Operating systems

Tools

ServiceNow

Job description

STEFANINI SINGAPORE PTE. LTD. provides on-site hardware support across client locations in Singapore, focusing on rapid break/fix, preventative maintenance, and asset management. You will troubleshoot hardware issues, manage ServiceNow tickets, coordinate with OEMs, and maintain inventories and spare parts to ensure uninterrupted operations.

Strong communication, teamwork, and the ability to work independently are essential as you support multiple sites and travel locally as needed.