Deskside IT Technician I — Windows & Hardware Support

Stefanini, Inc; Singapore; Hybrid; SGD 28,000 - 45,000; Part time

Job summary

Stefanini, Inc. is seeking a Deskside Technician I in Singapore on a contract basis. The role focuses on on-site hardware/software support, break/fix, and maintaining endpoint security across Windows environments.

You will work with Lenovo hardware, Active Directory, VPN, and SCCM in a global IT services setting. Qualified candidates will have 3+ years of desk-side experience, strong communication, and a proven ability to diagnose and resolve end-user issues, including printers, networking, and

Qualifications

• 3+ years corporate desk side support experience with strong emphasis on Windows 7/10.
• Experience troubleshooting and replacing hardware on Lenovo PCs.
• Experience using Active Directory.
• Experience supporting Microsoft Office 2007/2016 including MS Lync, Outlook 2016 (OWA & client).
• Experience troubleshooting wireless connectivity.
• VPN experience.

Responsibilities

• Provide hardware/software support to onsite client including break/fix.
• Implement virus detection and eradication procedures.
• Diagnose end-user system failures and implement repair solutions.
• Diagnose printer and peripheral device failures and implement repair solutions.
• Troubleshoot network devices to ensure PC-to-network connectivity.

Skills

Desk-side support

Windows 7/10 troubleshooting

Wireless connectivity

VPN

Customer service

Tools

Active Directory

SCCM

RDP

Lenovo hardware

Symantec Endpoint Protection

BitLocker

Job description

Stefanini, Inc. is seeking a Deskside Technician I in Singapore on a contract basis. The role focuses on on-site hardware/software support, break/fix, and maintaining endpoint security across Windows environments.

You will work with Lenovo hardware, Active Directory, VPN, and SCCM in a global IT services setting. Qualified candidates will have 3+ years of desk-side experience, strong communication, and a proven ability to diagnose and resolve end-user issues, including printers, networking, and