Desktop Engineer

TALENTSIS PTE. LTD.; Singapore; On-site; SGD 40,000 - 50,000; Full time

Job summary

A leading IT services company in Singapore seeks a Desktop Engineer to serve as the on-site technical lead for end-user support and system administration. Responsibilities include troubleshooting hardware and software issues, managing Active Directory, and coordinating with vendors. The ideal candidate has 1–2 years of experience in desktop support, with strong problem-solving and networking skills. This role offers an engaging work environment focused on IT infrastructure maintenance.

Qualifications

• 1–2 years in Desktop Support or IT Helpdesk environments.
• Knowledge of IP addressing, DNS, DHCP, and LAN/WAN troubleshooting.
• Proficiency in Active Directory and GPO management.

Responsibilities

• Resolve hardware, software, and peripheral issues for all end-users.
• Execute standard client system imaging, configuration, and patching.
• Manage Active Directory (AD) domains and Group Policy Objects (GPO).
• Coordinate with third-party vendors for hardware repairs.

Skills

Technical Support

Problem Solving

Networking

Active Directory

Job description

Desktop Engineer

Role Overview

On-site technical lead responsible for end-user support, system administration, and IT infrastructure maintenance. This role balances day-to-day troubleshooting with vendor coordination and project execution.

Core Responsibilities

Technical Support & Maintenance

• On-Site Helpdesk: Resolve hardware, software, and peripheral issues for all end-users.
• Systems Setup: Execute standard client system imaging, configuration, and patching.
• Hardware Lifecycle: Install and maintain desktops, laptops, printers, and auxiliary IT equipment.
• Documentation: Maintain logs of system changes, resolution steps, and technical upgrades.

System Administration & Operations

• Directory Services: Manage Active Directory (AD) domains and Group Policy Objects (GPO).
• Asset Management: Oversee IT procurement, asset tracking, and maintenance contract administration.
• Compliance: Enforce internal IT policies and security procedures across all workstations.
• Training: Conduct technical briefings and training sessions for end-users.

Liaison & Project Support

• Vendor Management: Coordinate with third-party vendors and contractors for hardware repairs and project implementations.
• Project Assistance: Support office relocations, hardware refreshes, and large-scale system deployments.

Technical Qualifications

• Experience: 1–2 years in Desktop Support or IT Helpdesk environments.
• Networking: Knowledge of IP addressing, DNS, DHCP, and LAN/WAN troubleshooting.
• Admin Tools: Proficiency in Active Directory and GPO management.
• Problem Solving: Proven ability to troubleshoot complex hardware/software conflicts independently.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [e-mail] or connect in Whatsapp [phone] for immediate processing.

Only shortlisted candidates will be notified.