Desktop Engineer

OPUS IT Services Pte Ltd; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

OPUS IT Services Pte Ltd is seeking a Desktop Support Engineer to provide onsite IT support and resolve technical problems for users and hardware.

The role involves asset management, troubleshooting, patching, configuration, testing and maintenance, and coordinating with 3rd party vendors while also training users to use computer devices and handling daily helpdesk duties to ensure timely task completion.

Responsibilities

• Asset Management of Infrastructure and Computing Devices
• Provide computer support services (troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware
• Work with 3rd party vendors
• Provide training, coaching and orienting users on how to use computer devices
• Be responsible for completing assigned tasks on time and to the satisfaction of the users
• Must be able to handle helpdesk duties

Job description

Overview

The role of Desktop Support Engineer will focus onsite day-to-day operations and technical support: you will identify, research and resolve technical problems.

What You'll Do

• Perform Asset Management of Infrastructure and Computing Devices
• Provide computer support services (troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware.
• Work with 3rd party vendors
• Provide training, coaching and orienting users on how to use computer devices.
• Be responsible for completing assigned tasks on time and to the satisfaction of the users.
• Must be able to handle helpdesk duties.