Desktop Support Engineer

Masters Career Consultancy Pte Ltd

Singapore

Hybrid

SGD 33,000 - 51,000

Full time

3 days ago

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Job summary

Masters Career Consultancy Pte Ltd is seeking a capable IT Support Specialist to provide onsite and remote support for desktops, systems, and networks in Singapore. You'll troubleshoot hardware, software, and network issues, perform routine maintenance, and collaborate with the product team to drive system enhancements.

Some travel to client sites may be required. Candidates hold a Diploma in IT or related field, with preferred desktop support experience and solid Windows OS/networking

Qualifications

Diploma in IT or a related field.
Experience in desktop support is preferred.
Basic knowledge of Windows OS and networking.
Good troubleshooting and customer service skills.

Responsibilities

Provide onsite and remote IT support for desktops, systems, and networks
Troubleshoot hardware, software, and network issues
Perform routine maintenance and system support to meet service standards
Work with the product team to resolve technical issues and support system enhancements
Travel to customer sites when required

Skills

Desktop support

Troubleshooting

Customer service

Networking basics

Education

Diploma in IT or related field

Job description

About the role

Provide onsite and remote IT support for desktops, systems, and networks. Work with the product team to resolve technical issues and support system enhancements.

Key responsibilities

Provide onsite and remote IT support for desktops, systems, and networks
Troubleshoot hardware, software, and network issues
Perform routine maintenance and system support to meet service standards
Work with the product team to resolve technical issues and support system enhancements
Travel to customer sites when required

About you