Desktop & AV Support Engineer | After-Hours Availability

WSH Experts Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading IT support company in Singapore is seeking a Desktop Engineer to provide end-user IT and AV support. Responsibilities include managing equipment lifecycle, ensuring smooth ICT operations, and providing 1st level troubleshooting for hardware/software issues. Candidates should have a Diploma/Degree in IT or related fields, with 2-4 years' experience in Desktop Support. Strong knowledge of Windows OS, Microsoft Office, and AV equipment is essential. Enjoy a creative environment with growth opportunities.

Qualifications

• 2-4 years of experience in Desktop/IT Support or Helpdesk roles.
• Hands-on experience with ICT hardware.
• Good understanding of IT asset management and disposal procedures.

Responsibilities

• Provide end-user IT and AV support.
• Ensure compliance with antivirus and patching policies.
• Manage pool of loan devices and ensure return.

Skills

Windows OS

Microsoft Office

Antivirus software

Helpdesk support

Basic troubleshooting

Coordination skills

Education

Diploma/Degree in Information Technology, Computer Science, or related field

Tools

AV equipment (cameras, speakers)

PCs, laptops, printers, peripherals

Job description

A leading IT support company in Singapore is seeking a Desktop Engineer to provide end-user IT and AV support. Responsibilities include managing equipment lifecycle, ensuring smooth ICT operations, and providing 1st level troubleshooting for hardware/software issues. Candidates should have a Diploma/Degree in IT or related fields, with 2-4 years' experience in Desktop Support. Strong knowledge of Windows OS, Microsoft Office, and AV equipment is essential. Enjoy a creative environment with growth opportunities.