Deskside Support Lead - End-User Tech & IT Troubleshooting

SERVLINK TECHNOLOGY RESOURCES PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology resource firm in Singapore is seeking an IT Support Specialist to provide end user support and troubleshoot hardware and software issues. Candidates should have a minimum of 3 years of relevant experience and a diploma in IT. Responsibilities include coordinating with vendors, installing applications, and providing training to end users. Strong communication skills are essential for this role in a dynamic work environment.

Qualifications

• Minimum 3 years of related experience in IT support.
• Experience troubleshooting hardware and software failures.
• Good verbal and written communication skills required.

Responsibilities

• Provide end user support and troubleshooting.
• Coordinate with vendors for hardware/software issues.
• Install software and applications for users.

Skills

End user support

Troubleshooting

MS Windows 10

MS Office 365

Communication skills

Education

Diploma in IT

Job description

A leading technology resource firm in Singapore is seeking an IT Support Specialist to provide end user support and troubleshoot hardware and software issues. Candidates should have a minimum of 3 years of relevant experience and a diploma in IT. Responsibilities include coordinating with vendors, installing applications, and providing training to end users. Strong communication skills are essential for this role in a dynamic work environment.