Deputy Head of Department, Human Resources

China Taiping Insurance (Singapore) Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

China Taiping Insurance (Singapore) Pte Ltd is seeking an experienced Head of Human Resources to shape and lead HR strategies aligned with the company’s business goals. You will oversee the HR team, including budgeting, recruitment, compensation & benefits, training and development, performance and labour relations, ensuring policy compliance and best practices across the organization.

Fluency in English and Chinese is required to communicate with diverse associates and prepare Group reports in

Qualifications

• Bachelor’s degree with 7+ years HR experience in the insurance industry.
• Knowledge of Employment Act and HR-related legislation.
• Excellent communication, interpersonal, and stakeholder management skills.
• Proactive, well-organized and detail-oriented.
• Ability to communicate in English and Chinese (to communicate with English and Chinese speaking associates and to prepare Group reports in Chinese).

Responsibilities

• Work closely with Head of HR to develop and implement HR strategies aligned with business goals.
• Lead, supervise and guide HR team, including budgeting, recruitment, compensation & benefits, training and development, performance and talent management, employee engagement, employee relations, and labour relations.
• Develop, review, revise, implement, and administer HR policies, guidelines, and SOPs for alignment with strategies, compliance, and best practices.
• Coordinate and report with Group Office, driving HR policies per Group guidelines.
• Advise Senior Management on HR matters per prevailing policies and regulations.
• Prepare HR statistics and analytical reports for Senior Management/Group Office.
• Identify and monitor HR-related risks and mitigate impacts.
• Handle employee relations, including disciplinary actions and grievance procedures.
• Develop/improve HR processes and other HR applications for continuous improvement.
• Any other projects/work assigned by the Company.

Skills

Communication skills

Interpersonal skills

Stakeholder management

Confidentiality

English & Chinese

Education

Bachelor’s degree

Job description

Job Description:

• Work closely with Head of HR to develop and implement HR strategies and initiatives aligned with the Company’s business strategies.
• Lead, supervise and provide effective guidance to Human Resources team, including HR budgeting, recruitment, compensation & benefits, training and development, performance and talent management, employee engagement, employee relations, and labour relations, etc.
• Develop, review, revise, implement, and administer HR related policies, guidelines, and standard operating procedures (SOPs) to ensure alignment with the Company’s strategies and objectives, compliance with statutory requirements, and adoption of industry best practices.
• Responsible for coordinating, liaising and reporting with Group Office, driving the HR related policies and procedures in accordance with Group human resources management guidelines.
• Provide advice to Senior Management and Head of HR on HR matters in accordance to prevailing policies and regulations.
• Prepare HR related statistics and analytical reports as required by Senior Management/Group Office.
• Identify and monitor HR-related risks and take appropriate measures to mitigate potential impacts.
• Handle employee relations matters, including disciplinary actions and grievance procedures.
• Develop/recommend improvement and streamline HR processes as well as other HR applications for continuous improvement.
• Any other projects/work assigned by the Company.

Requirements:

• Minimum Bachelor’s degree with at least 7 years’ relevant experience in human resources functions within the insurance industry
• Sound knowledge of Employment Act and HR-related legislation
• Excellent communication, interpersonal, and stakeholder management skills
• Proactive, well-organized and detail-oriented
• A high level of confidentiality and integrity
• Ability to work under pressure and tight deadlines in a dynamic work environment
• Good command of verbal and written English and Chinese (to be able to communicate effectively with English and Chinese speaking associates regarding assigned tasks, as well as to prepare the Group reports in Chinese)