Dental Treatment Coordinator | Patient Care & Plans

GENTLE SMILE PTE. LTD.; Singapore; On-site; SGD 30,000 - 54,000; Full time

Benefits offered by this job

Profit-based incentive

Job summary

Gentle Smile Dental Studio in Wheelock Place, beside Orchard MRT, seeks a friendly front desk assistant to join our clinic team. You will handle enquiries from new patients, support social media inquiries, and assist in presenting treatment plans and payment options.

Responsibilities include checking patients in and out, coordinating with the dentist on treatment plans, and assisting with medisave and insurance claims. 5.5 days work week; 9am–6pm Mon–Fri, 9am–1pm Sat.

Qualifications

• Handles enquiries from new patients.
• Able to handle inquiries on various social media channels.
• Good communication and interpersonal skills.
• IT literate to use clinic software and email.
• Experience in dental industry is an advantage.

Responsibilities

• Front desk duties and patient check-in/out.
• Work with the dentist to organize a comprehensive treatment plan.
• Explain financial options and payment plans to patients.
• Set follow-up consultations and schedule treatments.
• Assist in medisave and insurance claims.

Skills

Communication

Interpersonal skills

Social media handling

IT literacy

Customer service

Education

O Level / Secondary

Tools

Clinic software

Job description

Gentle Smile Dental Studio in Wheelock Place, beside Orchard MRT, seeks a friendly front desk assistant to join our clinic team. You will handle enquiries from new patients, support social media inquiries, and assist in presenting treatment plans and payment options.

Responsibilities include checking patients in and out, coordinating with the dentist on treatment plans, and assisting with medisave and insurance claims. 5.5 days work week; 9am–6pm Mon–Fri, 9am–1pm Sat.