Dental Patient Services & Scheduling Specialist

SUNSHINE DENTAL SG PTE. LTD.; Singapore; On-site; SGD 31,000 - 51,000; Full time

Benefits offered by this job

Performance bonus

Medical benefits

Dental benefits for staff

Uniform provided

Training opportunities

Shift allowances

Job summary

Sunshine Dental SG Pte. Ltd. is seeking a friendly and organized front desk/administrative assistant to support patients, schedule appointments, and maintain accurate records.

You will educate patients on care and payment options while coordinating with clinicians and staff to ensure smooth daily operations. The role requires good English communication, computer/tablet literacy, and the ability to work evenings and Saturdays.

Qualifications

• Ability to communicate effectively in English, both spoken and written.
• Proficient use of computers and tablets to manage patient information and appointments.
• Ability to prioritize tasks and maintain focus in a fast-paced environment.
• Willingness and ability to work shifts, including evenings and Saturdays.

Responsibilities

• Identify and address patient concerns to enhance their dental care experience
• Communicate clearly and warmly with patients in person, by phone, and in writing
• Manage patient appointments efficiently to optimise clinic scheduling
• Maintain accurate and up-to-date patient records for effective treatment tracking
• Educate patients on regular and post-operative dental care and financial matters to support informed decisions
• Liaise with clinic stakeholders to ensure smooth clinic operations and patient service

Skills

Customer service

Effective communication

Time management

Shift work

Tools

Computer literacy

Tablet proficiency

Job description

Sunshine Dental SG Pte. Ltd. is seeking a friendly and organized front desk/administrative assistant to support patients, schedule appointments, and maintain accurate records.

You will educate patients on care and payment options while coordinating with clinicians and staff to ensure smooth daily operations. The role requires good English communication, computer/tablet literacy, and the ability to work evenings and Saturdays.