Dental Treatment Co-ordinator

GENTLE SMILE PTE. LTD.; Singapore; On-site; SGD 30,000 - 54,000; Full time

Benefits offered by this job

Profit-based incentive

Job summary

Gentle Smile Dental Studio in Wheelock Place, beside Orchard MRT, seeks a friendly front desk assistant to join our clinic team. You will handle enquiries from new patients, support social media inquiries, and assist in presenting treatment plans and payment options.

Responsibilities include checking patients in and out, coordinating with the dentist on treatment plans, and assisting with medisave and insurance claims. 5.5 days work week; 9am–6pm Mon–Fri, 9am–1pm Sat.

Qualifications

• Handles enquiries from new patients.
• Able to handle inquiries on various social media channels.
• Good communication and interpersonal skills.
• IT literate to use clinic software and email.
• Experience in dental industry is an advantage.

Responsibilities

• Front desk duties and patient check-in/out.
• Work with the dentist to organize a comprehensive treatment plan.
• Explain financial options and payment plans to patients.
• Set follow-up consultations and schedule treatments.
• Assist in medisave and insurance claims.

Skills

Communication

Interpersonal skills

Social media handling

IT literacy

Customer service

Education

O Level / Secondary

Tools

Clinic software

Job description

Gentle Smile Dental Studio - Dental Practice located in Wheelock Place, beside Orchard MRT

• Handles enquiries from new patients
• Good working knowledge of and able to handle enquiries on various social media channels
• Follow up on leads for potential patients
• Spend quality time with patients to learn patient’s specific needs, support patient throughout the process and welcome new patients
• Work with the dentist to organize a comprehensive treatment plan
• Communicate effectively with patients for financial option, offering payment plan options
• Performs necessary duties associated with checking patients in and out, record treatment information in the system
• Set follow up consultation with patient and present treatment plan to patient and schedule treatments planned for next appointment
• Front desk work
• Assist in administrative work like medisave, insurance claims

Jobs requirements

• Candidates must possess at least Secondary School Certificate/ "O" Level in any field.
• Good communication and interpersonal skills.
• 5.5 days work week. (Mon-Fri 9-6pm, Sat 9-1pm)
• IT literate (to use clinic software and email)
• Relevant working experience in dental industry is an added advantage

Attractive incentive tied to profit.