Dental Clinic Front Desk & Patient Concierge

DENTALIS PTE. LTD; Singapore; On-site; SGD 25,000 - 31,000; Full time

Benefits offered by this job

Performance incentives

Annual leave and statutory benefits

Hands-on training in clinic operations

Job summary

Dentalis PTE. LTD is seeking a friendly front desk administrator in Singapore to welcome patients, manage check-in and payment, and handle calls, emails, and walk-in enquiries.

You will schedule and confirm appointments, explain treatment options, and assist with billing and insurance processing. Training will be provided to ensure accuracy in dispensing prescribed medication and supporting daily clinic operations.

Qualifications

• Singapore Citizen or Permanent Resident.
• Good spoken and written English; Chinese language proficiency required.
• Warm, organised, team player, reliable and takes initiative.
• Capable of multitasking while clinic is busy.
• Basic computer and administrative skills.
• Prior clinic, hospitality, or customer service experience is a plus — not required.

Responsibilities

• Welcome patients and manage check-in, registration, and payment.
• Answer calls, WhatsApp messages, emails, and walk-in enquiries.
• Schedule, confirm, and manage appointments.
• Explain treatment estimates, payment options, and appointment instructions clearly.
• Process billing, CHAS, MediSave, and insurance claims.
• Dispense prescribed medication accurately (training provided).
• Send patient reminders, follow-ups, and recall messages.
• Support the clinical team with room turnover, patient areas, and day-to-day operations.
• Help during photoshoots, clinic events, and ad hoc duties as needed.

Skills

English proficiency

Chinese language proficiency

Customer service

Team player

Multitasking

Organised

Initiative

Basic computer skills

Education

GCE N/O Level or ITE certificate

Job description

Dentalis PTE. LTD is seeking a friendly front desk administrator in Singapore to welcome patients, manage check-in and payment, and handle calls, emails, and walk-in enquiries.

You will schedule and confirm appointments, explain treatment options, and assist with billing and insurance processing. Training will be provided to ensure accuracy in dispensing prescribed medication and supporting daily clinic operations.